I purchased this Reclining Chair with Footstool Chair Recliner Armchair Lounge – reference: 252919354549 at Ebay Order Number: 252919354549-2596996846015 on 7 April 2020 and paid a substantial amount of £ 139.99. This amount was paid through my Credit Card. The Recliner Chair was faulty and stopped working within six months of its purchase, within the warrantee period. I could not contact you earlier because I had misplaced order reference number, otherwise I would have been in contact with you immediately. I did not expect that a Seller of your standing will hide behind technicities to avoid responsibility. Neither did I expect that your product would breakdown so soon. Six months or even a year is not a reasonable time for Recliner Chair to breakdown. I expected this product to be a source of pleasure and enjoyment for a long time, but it has turned out to be a constant punishment. Your negative attitude is not helping either. I have relied upon Ebay and your Company. I trust you will not let me down on pure technicalities. I am asking Ebay to intervene to resolve this rather debilitating impasse with you.
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