eBay

leoeoeo

Hi all, I bought an item by clicking 'buy now' but I didn't pay it. The item didn';t appear in my purchase history so I thought it was fine. I received the item today and I would like to pay for it but I still don't find it in the purchasing history. Can anyone helpo me to find out how to check unpaid items by me? Many thanks

also-on-gumtree

hello, is there a known ebay problem with viewing recent transactions at the moment ? if i go to www.ebay.co.uk/sh/fin the page is blank.

transmar0

We sold an item a couple of weeks ago. It was advertised at £150 plus £35 postage but the buyer negotiated a price of £125 and said they would arrange collection. However after we put the £125 price on for them to purchase they bought it but forgot to click the collect option, so eBay billed them £160. We said no problem just pay £125 by paypal and arrange your collection. They did that and the item was collected by DPD the next day. We have now received an unpaid surcharge for the item from Parcel2Go for £42.50 I can understand how some of it happened, but here's the thing - we rarely use parcel2go and never have through eBay. The item actually still shows on eBay as being 'ready to dispatch, buy postage now'. So how on earth has the buyer managed to arrange the collection and charge it to us? And for that matter how did they get Parcel2Go to collect it without paying them upfront - we don't even have an account with them?

Anonymous

ANY ONE ELSE HAVING PROBLEMS WITH PAYMENT PAGE NOT LOADING JUST GOING TO A BLANK PAGE

sparkyfishcake

Hi, I bought a phone but it never arrived although it was posted ( lost via courier). Seller refused to refund so I asked ebay to step in. Case was awarded in my favour but it's been over 8 days and no refund received. I've sent a message to ebay but they didn't reply. It seems to be increasingly difficult to contact ebay. Not sure how the OFT lets large companies get away with being so evasive when they have the resources to operate support teams Thanks Paul

superherrera85

Hello, I sold a wardrobe here ,everything was ok, the size was huge so In the selling options I chose to collect in person, the buyer paid me , and the he came to collect it but now the wardrobe is still in my account as I have to dispatch it and I do not have option to said that has been dispatched or collected- the only optionis to scan, can you help me withthis to finilize that process, I do not want to have problems with that.

vitaljeff

you need you to sort out a seller who i paid for goods (gloves)that was returned to him and he has not refunded me or send a refund back to me.

alcar9546

funstuff35

Hi everyone. I am quite new to this selling. I just sell a few items now sbd again when I'm having a clear out of my children's clothes. I had a watch that I thought I would get rid off and listed it as used I took photos of the strap that was worn and sent them exactly what was in the picture. Buyer now stating it is fake and defective. He's left negative feedback before talking to me. What do I do. I'm a fair person but he's paid for a used watch and that's what he got. What am I missing? Any advice would be great.

ukgreetings

Hi, I am trying to add multiple users to my business account. When they recieve the invite, do they sign up for a business account or a personal account? Thanks

luckyjeff40

Hi Im not vat registered and well below the threshold, I do my own international post on low value items and import them using Royal Mail Click & Drop my question is where eBay charge my customers EU vat on my behalf is that information electronically imported as well to show the customer has already paid the vat just cant find a straight answer anywhere

s.i.performance

So as the title suggest I sold a laptop on eBay around 6/7 months ago. Was last year. All working and as described. He had an issue with a USB port and took it to get repaired and they messed something up to the point it wont turn on. He opened a case saying item was faulty and won the case. 7 months later. Even though I proved it was working etc as he messaged me asking how to set up a new account on the laptop when he first bought it. how on earth did he win a case 6/7 months on. absoolutely ridiculous

leddhedded

I have found a previous solution to my question....from 2017 which says "Go to My eBay > Account > Communication Preferences. Find Buyer and expand the menu by clicking show. Scroll to the bottom of the list and change Product Reviews to Off."... Unfortunately I already have this set as "off", but still receive the emails.

hendrix_lennon

Hi folks, I recently 'sold' a jacken on ebay but sadly the buyer hasn't paid and isn't responding the emails. Judging by his feedback, this isn't unusual for him. Can anyone advise when I can relist the item and when ebay will confirm that no seller fee will be taken for this transaction? Thanks for any help.

eBay

Seller News: June 2025

Weekly Chat with the eBay Community Team

Community Mentor Programme

unpaid items - I am a buyer

viewing recent transactions

how update my nationality

Strange One - surcharge from parcel2go although buyer arranged collection.

PAYMENT PAGE NOT LOADING

Case won but refund not received

Wardrobe

thief

The sender put wrong adress , I pay already, but I didn't rice the item

Newby requesting help with return

How to add multiple users to an ebay account?

EU Vat Royal Mail Click & Drop

So I sold a laptop on eBay 7 months ago. Fully working etcThe buyer had issues 7 months later

How do I stop being sent requests to review products I have already left feedback for.

Buyer not paid - how long before I can relist?

EBAY CONTACT NUMBER

Retract an offer

Re: how can i talk to someone

how can i talk to someone

Collection in person with no 6-digit code