eBay

The Seller stated in the item listing that the doll was "Used, but had not been taken out of the box".   I assumed from this, therefore, that the box and contents were complete.   The Seller also stated PLEASE CHECK PICTURES.   When the item arrived, it was missing the blouse  (hard to see from the photos, as the blouse is the same colour as the background card).   The Seller did not mention anywhere in the listing description that the blouse was missing.   This fact is important, as the item is incomplete without this and affects the price.   I would not have bought this item or paid this price if I had realized that it didn't have the blouse included.    Is it my fault for not spotting that the blouse was missing in the photos, or the Seller's fault for not mentioing this anywhere, being important?   Am I being reasonable if I ask to return this as "Item not as described", as it was stated that the doll had not been taken out of the box.   Any advice would be welcome.  Thank you. ... View more

I sell Authentic Vintage, Louis Vuitton items. My item did not reach reserve, so it ended and was resisted. I decided to reduce the reserve, and it vanished.  I received an email from eBay stating that my item was not allowed, as it was a fake- it is in fact AUTHENTIC, and I have an Authenticity Certificate to prove it, which I supply with all my items (at much expense to myself, I may add) ! I do not know if someone reported my item, or if it was an eBay decision, but I worry that if I try to realist it, I may get a strike.  I can find no way to report this to eBay (other than probably being stuck on the phone for ages). Any ideas, please ? ... View more