eBay

Have just sold an item...ebay has a process date for payment the 11th...should i post the item now or wait? ... View more

Hi, I have sold an item an the auction winner is in Italy.  I sent him an invoice for the winning bid + £10.50 (total £66.50) for tracked parcel.  He is telling me Ebay is billing him £81, an extra £12 + vat for shipping, is this correct? Thanks ... View more

If there is a failed unexected delivery is it the buyer or the sellers responsibility to ensure the item is delivered.  ... View more

I bought an item that did not fit. Agreed with the buyer to return. I used an independent carrier to return the item. The seller now has the item and wants to refund me.  The seller can not refund me as ebay are asking me supply a tracking number. I can not get past the print label page as there is no option for using an indipendent carrier. I can not contact ebay I seem to be going round in circles ........Please HELP. ... View more

5 Months with this error message when building any variation listing, for the record, any browser, any category , own attribute or a pre loaded attribute, my other 2006 account does not show this error using same details, no help from ebay at, all false promise after promise, is there anyone that can get to the bottom of this am i missing something ?  thanks in advance for any help  ... View more

Hi, i have emailed the seller asking for order to be cancelled because delivery date was misleading.   Seller hasn't responded. What do I do? ... View more

I recently won an auction even though i was outbid, there was a bid retraction with just 11 seconds to go. this person had placed 5 previous bids on item the last one equalled mine  and a minute later placed a higher bid with 2 minutes till the end and then the retraction. With the bid retraction i ended up paying twice as much as i would've if this person had not bid , Suspiciously  the seller had another item i was interested in finishing a little later and the same person had pushed the price up to equal  the top bid but not going over  i thought shill bidding by seller but on clicking on the name at the bid retraction they had only 4% bids with seller. The worrying thing is this person has made 26 bid retractions in the last 30 days and 184 in the last 12 months why has ebay not put a stop to such activity  You cannot even report shill bidding according to ebay its sorted "How do I report shill bidding? If you think that another member is shill bidding, you don't need to report it to us. eBay has a number of systems in place to detect and monitor bidding patterns and practices. If we identify any malicious behaviour, we'll take steps to prevent it." If you cannot trust the auction to br honest why bother i have been an ebayer well over 20 years and i am strongly thinking about calling it a day, ... View more

It says I have to update my details. It has a link to https://rover.ebay.com/rover/0/e12522.mnull.l/7?euid=c535cfc5d3c448268e5259045619efb5&bu=43025441554&segname=12522&crd=20210709020319&osub=-1~1&ch=osgood&loc=https%3A%2F%2Fmy.ebay.co.uk%2Fws%2FeBayISAPI.dll%3FMyEbay%26gbh%3D1%26CurrentPage%3DMyeBayAllSelling%26ssPageName%3DSTRK%3AME%3ALNLK%3AMESX&exe=1&ext=1&91855230-9e5f-4a56-ac3f-fd0cfc3cfa55&sojTags=null,bu=bu,ch=ch,segname=segname,crd=crd,url=loc,osub=osub ... View more

Hi all can't seem to find anything on here that answers this question that has surely happened a lot ?   buyer breaks brand new sealed drone and opens a return.     i dispute due to nature of item being damaged being a high risk item and easily crashed dropped etc.   ebay sides with buyer (surprise surprise)and sends return label to buyer and holds funds.   Buyer has 10 working days to return.  25th of month is last day no return recieved.   ebay closes the return due to no activity , funds released. I assume the buyer has changed his mind and that's the end of the matter.   item then randomly returns on the 7th of the following month having been posted on the 5th a full 10 days AFTER expiry and eBay closing the return ?  Surely the buyer had the same correspondence that I received from eBay that the return was closed as the item wasn't returned within the 10 working days yet still chose the return ??   ive now got the item back I don't want that I sold brand new in sealed box for him to break then return outside of expiry day so what do I do ?  my 1st instinct was to return it straight back to him but this wouldn't be tracked through eBay system and he could then further dispute ever receiving it back. But I'm certainly not refunding either as I don't agree with the return in the first place and he's obviously not following ebays process   any help or advice would be great  ... View more

Hello    My buyer has been giving me hassle, and claiming the item as faulty dishonesty. Thet buyer does not responds to my messages. In the meantime i have accepted the return, however i have genuine concerns of the intentions of the buyer. How am i protected by Ebay.  ... View more

Please can someone advise me on what am i supposed to do when a buyer has received an item which i packed with loads of bubble wrap, they claim the item was broken in transit? They sent photo's of the breakage but not of the box it travelled in, which i have pointed out must have been damaged for the item inside to be broken. I said they should have photographed the box before opening to show that there could be a problem inside. The item arrived in the morning but the lady didn't email until the evening. Being that it is a childs toy, how do i know they haven't dropped it and broken it themselves? Any advice what am i supposed to do next? ... View more

Seller says I'm blocked , can't except my offer  ... View more