eBay

I keep getting warnings from ebay that my account is under review due to certain defects on my account. This all relates to several orders which I had to cancel in January because I was seriously ill in hospital with the covid. Since then I have had only one further cancellation, but ebay keeps telling me that my status as a seller is Below Average and that I am in danger of being suspended. I would like to talk to them about this but I cannot find a contact point. What should I do?  ... View more

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I am wrongly listed as living in China. When I try to change this in my account settings it says it's not permitted. Please help as I need to list something for sale and I can't register for the new pay system.  ... View more

Hello . I have been a regular user of Ebay for many years and have never had cause for complaint till now. I bought an item on a Monday the listing stated 48 hr dilevery in bold letters which was the main attraction as I needed it for the weekend. However as it had not arrived by Thursday I contacted the seller who was less than helpful .  On Friday I told the seller to concell the order as I was going to buy a simular item localy , which I did. The following Tuesday the item arrived so I sent it back by return. The tracker on the pacaging showed the item had not been collected till Thursday and was sent by " Budget Saver " The seller will not return my money .           I would very much appreciate some help with this . Thank you.  ... View more

Folks,   I made an offer of £40 on a £49 item and the seller accepted the offer (within less than 3 hours) but clicking the the "Complete purchase" button in the ebay email takes me to my ebay purchase history with the item listed under Unpaid Items.  Note that free postage is included (from China).   The only option I have to continue the process is to select "Request total" which takes me to an order details page indicating I have committed to buying the item, allowing me to enter a message to the seller and then submit.  Information on this page implies I am messaging to adjust the price, need to wait for the seller to email a fresh invoice and then pay.  I don't want to do any of this, I am happy to pay the accepted offer of £40 but can't!   I have found that if I click on the item in the Unpaid list, it redirects back to the item listing where  I also notice that when I originally made the offer it was for the last item, however viewing this page inidicates the item has been updated by the seller and it is still displayed as the last one, so that is raising flags!  Anyway there is also a header message on this item page indicating offer acceptance at £40 and a "Pay now" button.  Now if I click this button it does take me to the checkout payment page but the item price is £48 (with free postage), which I am not going to pay.   I have sent the seller a message requesting clarification of what is going on. There is not an option to cancel the order as it seems the acceptance of the offer has tied me in, not that I want to as I'm happy to pay the accepted price but not the higher price shown at the checkout. I know this is a seller in China so suspicions are higher but the seller does have 99.2 % positive feedback based on 11842  transactions.   Anyone familiar with this sort of issue who can offer some assistance?    Thanks ... View more

Anyone else experienced a favourites list disappearing? My link http://my.ebay.co.uk/ws/eBayISAPI.dll?MyEbay&gbh=1&CurrentPage=MyeBayAllFavorites now takes me to a watch list (in which I have nothing) instead of to my favourites list? ... View more

so id listed my item but had to cancel as the buyer wasn't responding to my messages, so id had other interest in it, relisted my item, now this potential buyer can't find my listing, and at first couldn't add the item to their cart for some reason, item was on auction but with a buy now price,??? im bamboozled cheerz G.  ... View more

I purchased some sandals, they arrived too small , I thought the seller was from London but quickly realised they were from China , they are refusing returns and offering me a small amount of money, I'd like them to pay for the return as they said they where uk based  ... View more

I have had orders placed on my ebay account I did not place and items added to my basket I did not put there. I changed my password and it is still happening. I have had money taken from my bank account. I have since removed my payment methos from ebay but now I am afraid to continue using ebay.   Any help would be appreciated ... View more

Hi, I've gone through the seller and they say my issue is with eBay and I need to contact them directly. Does anyone know how to contact eBay please? The instructions in eBay help are incorrect - the option to escalate an issue to eBay does not exist (under "more action"). Thanks in advance! ... View more

Hi, I've recently sold a games console and when going to postage i noticed the buyer has their address set to a costcutter store. I've never seen this before and was wondering if it is legit/would i be safe sending the item there via courier?    Thanks ... View more