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Seller News: December 2025

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Incorrect product link

I recently supplied a link to my daughter to an eBay listing for a dashcam I wanted as a Christmas gift. I carefully checked the link but when she used the link to order the item the confirmation came back for an item from the same manufacturer but w...

User avatar by • Contributor
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  • 3 replies
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No discernible improvement...

After a hiatus of around 2 months, owed entirely to the overall deplorable service here, plus eBay's apparent all too readiness to threaten and presumably punish buyers who have suffered entirely owing to the faults of sellers, I found myself in need...

User avatar by • Conversationalist
  • 106 Views
  • 1 replies
  • 0 kudos

Beware of fake Apple AirPod Max Headphones

There seem to be a lot of Apple AirPod Max (USB-C) Headphones on eBay at the moment and I fell foul of purchasing a fake pair, even though the seller said they were genuine. The fakes are getting harder to detect. The pair I purchased came sealed in ...

Iphone scam alert

I bought a Iphone 16 pro max 256gb on Thursday and the seller sent tracking 4 minutes after i purchased item. Then the seller did not ship item or repsond to my 10 messages for the past 3 days. I woke up today (Sunday) and saw that my order had a 2nd...

User avatar by • Contributor
  • 47 Views
  • 0 replies
  • 2 kudos

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 4441 Views
  • 32 replies
  • 3 kudos

Wrong item sent which was part of a full order

Good morning. I purchased 9 ink cartridges from a seller. They arrived late. When I tried the Cyan colour cartridge it would not fit. The code on top of cartridge was for a different printer. The 2 other colours( 6) cartridges all had correct code nu...

Inexplicable Additional £1 charges when Purchasing

Just noticed on my credit card account 2 additional £1 charges being made, on the same days as 2 purchases were made....not refunded but left pending. !I have just wasted two hours of my life speaking with both Paypal (who was used for purchases in q...

Contacting eBay about non delivery

Hi, I have purchased an item from eBay as a guest. I do not nor want an eBay account. However, I have just received an email notification saying the item was delivered at 17.30. I was home at that time and nobody knocked or delivered a package. I hav...

false advertising

recently bought this : https://www.ebay.co.uk/itm/316713937864product was advertise as being android 14 - it is actually android 8 and i find it pretty much useless.i contacted seller and agreed to a 50% refund but they set less than 25%.have not bee...

Distance Selling Regulations - 7 days?

On clicking return item for a registered seller in a buy it now, I get: According to Distance Selling Regulations consumers who purchase items from a business seller over the internet, where there is no face-to-face contact between the seller and the...

Sellers are scamming buyers with no action by eBay

I recently bought a Barbour Jacket. It was a good price but similar to other prices on eBay. I never received the jacket and eventually after over 2 weeks of waiting from the purchase date, I got a refund after going through eBay's long winded refund...

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