This Month's Updates
Eve Williams, General Manager of eBay UK, shares the latest updates.
Forum Posts
eBay Acting Irresponsibly on Simple Delivery
I recently had the misfortune of a purchased item being delivered by eBay's 'Simple Delivery' to the wrong address. I opened a case with eBay explaining this and even provided the 'proof of delivery' photo supplied by Evri, which shows the inside of ...
Received Wrong Item. Scammed?
After ordering a new 'unopened' meta vr headset, I just received a dirty pair of second hand headphones. Is this a scam? I've spent a lot on this and after reading other people's experiences, I'm worried that I'm never going to get this refunded.
No buyer protection.
I recently made a purchase on the strength that the seller had Royal Mail clearly shown as the only delivery option on the listing as I do not purchase from anyone that uses Evri after not receiving 21 of 22 parcels sent via Evri in the past two year...
Ebay sellers or buyers not bothering to leave feedback! A recurring issue!
I have been using Ebay for more than 20 years now - often buying and sometimes selling on the platform - usually things like records, CDs, DVDs, books, and very occasionally other household items (but rarely).However, my main issue of discontent is o...
Stopping sellers using Evri
I am sure there will be many like me who are bemused how Evri are still in business. I have had delivery after delivery fail or arrive late and nothing gets done because sellers keep using them.I just did a Trust pilot search on Evri UK their one sta...
claiming compensation from Royal Mail
I am a small business seller trading items from bulk purchases.Recently a few items have gone astray with Royal Mail and despite having Proof of Postage and supposed £20 compensation , they only offer me postage refund as i cannot prove what i paid f...
Pay by Bank is now available
talk about losing there minds! now they claim its a option, but how long before they force this on us. in order to buy and pay for item. they want you to select bank and then sign into your bank. then bank may send you a verification code which then ...
Resolved! Ebay EVRI delivery stole my parcel
I am a seller who has sold thousands of items through ebay over the years, Now since ebay has started issuing their own delivery qr codes, I thought I might as well use them as they're probably even safer. I sent my parcel with the automated EVRI del...
Item not arrived - seller unable to refund via eBay
I ordered a book in November which I have now been told cannot be supplied (delivery time was two months for mid January). The seller/business has promised me a refund at least three times. They are now saying that they have tried to process it throu...
Antique George V Police Truncheon by Hiatt & Co Birmingham Early 1900s
Antique George V Police Truncheon by Hiatt & Co Birmingham Early 1900s I was under the impression that even though wooden truncheons are still legal to own on private property in England that nevertheless eBay forbid wooden truncheons within England ...
One box issue.
If you purchase multiple items from a seller and they send everything in one box ( perfectly sensible ) eBay are incapable of handling that return. This recently happened to me as when I opened a return because the items weren't as described eBay sen...
Got email to say item delivered to Argos but not there and no collectoin code and seller demanding
Can someone give me any advice on this, it looks like because seller sent me a letter asking me to sign it eBay think that is the seller trying to resolve the issue but they are not. Here's the chronology of messages. As you can see, I'm angry becaus...
Proof of age. Neither my husband nor I own a credit card
Neither my husband nor I own a credit card and I want to bid on some cutlery, but as that includes a knife I have been asked to prove my age using a credit card. Is there another way to prove my age? Thanks, Liz
Can't pick up my items from click and collect
How can I get a QR code resent?
I am a victim of fraud, can anyone help ?
Hi, I purchased an item ( gold bar ) few days ago. After paying for it, I realized the seller has duplicated another seller's item & sold it as his own. I am based in the UK, and the person I bought the item from is also from the UK, however, the ite...
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