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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Sellers not putting measurements

Why don't sellers put measurements on their clothes listings anymore. Especially when they say no returns. When you ask them for measurements they never get back. Don't they want to sell their items?

User avatar by • Contributor
  • 163 Views
  • 7 replies
  • 0 kudos

Mis Advertising of Quantity of Items for Sale

I bought some collagen powder, which I thought was 2 packs. The photographer from the seller showed 2 packs, (each pack is 400g) the item description states 2 items, 800g. He only sent me 1 pack. I queries this and he said they have recently removed ...

User avatar by • Member
  • 115 Views
  • 2 replies
  • 0 kudos

Am I being a bit sensitive?

Won auction at 4.28pm today, Within an hour I had received a payment reminder. I was out when auction ended & paid within 1 hour 15 minutes of auction end. I have written to seller asking why he is chasing payment on a Sunday 1 hour after auction end...

User avatar by • Conversationalist
  • 2282 Views
  • 34 replies
  • 0 kudos

Resolved! The New Greed of Sellers

Sadly it seems eBay has fallen foul of not all but many sellers thinking they will sell at stupidly high prices because there is a Global meltdown. To them I say this, would you pay what you are asking for your item. If the answer is yes, good for yo...

User avatar by • Contributor
  • 3896 Views
  • 48 replies
  • 0 kudos

Abusive buyer

I received an email from ebay calling me "an abusive buyer" ...though not explicitly...they "merely" told me that my account could be restricted (to "no returns") or even terminated in accordance with their "abusive buyer policy"...as they mentioned ...

dispute with seller; wrong description but "no returns accepted!"

I bought trousers which were described as silk, not just in the headline but in the text as well. They arrived this morning. The label CLEARLY states 100% viscose.The seller states no returns are accepted.We've had a brief exchange of emails; she is ...

User avatar by • Contributor
  • 557 Views
  • 12 replies
  • 0 kudos

Resolved! RM ''NO ANSWER - NOT AVAILABLE FOR COLLECTION''

I missed a delivery yesterday with no card left.The listing stated Economy Delivery (Royal Mail 2nd Class)I was surprised by the info given in the tracking box as I've never experienced this before:''NO ANSWER - NOT AVAILABLE FOR COLLECTION''So, I've...

item not received

order number 09-11034-45122I bought this item and paid for it, according to the tracking number the item was recorded delivered, unfortunately, this item was delivered to the wrong address, the pictures show proof that this item was delivered to the ...

Resolved! How do I request to leave packages with my neighbours?

I ordered 3 packages which were estimated to arrive on Wednesday, but now that they have been dispatched, it says they will arrive by Thursday and Friday. This is now an issue because last-minute plans with family mean that I may not be home from Thu...

User avatar by • Contributor
  • 276 Views
  • 5 replies
  • 0 kudos

Item marked as dispatched, but 'posted to you' not marked?

I have two items like this. Got notification they've been disaptched, but when I click on the tracking, there's nothing in the'posted to you 'part at the top. Does this mean they've just printed the postage, and haven't disaptched the item does anyon...

Resolved! Seller misrepresented themselves

I won't name the seller, but I recently bought a pair of refurbished headphones from what is advertised as that brand's official refurbishment page. Unfortunately this is not the case (at the most they are a sub-contractor but I don't think so), and ...

Purchase History Gone Mad Again!

I just took a look at my Purchase History page with a view to tracking the 3 orders I am waiting for, and I noticed a 4th order, of 19 January, of several items, that I did not recognise. Panic!!!!! So I looked at View Order Details and realised it w...

Resolved! fake goods

i purchased reed defusers from seller reported same day that when opend they were fake got incontact with seller sent me a message out of office untill the 12 feb ebay text me they were closeing return case now just tried to contact seller just had t...

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