Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Estimated delivery date extended twice
Hi allpurchased item on 30th September. No response from seller after 3 requests for tracking reference. EST delivery is now 22/25th October. This seems excessive. May I have advice please?
Resolved! Empty Envelope Received
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
Why has my feedback been removed?
First off I had trouble leaving feedback for a few purchases. I got on to eBay live chat & resolved this. I then left feedback for a seller I had a negative experience with. Basically I bought a new item, they sent a used item & then accused me of ly...
Problem contacting sellers before purchasing the item
I’m unable to contact sellers before purchasing as I have a question about the item . I have pressed the contact seller button then it sends me to my inbox and there is no where to send an email to ask about the item only option it’s giving me is to ...
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Buyer Protection From Buyer's Side
Item priced £40 something.Asked if Seller would accept a lower offer.Seller agreed to sell for £35.Seller then changed listing to £37.08.I queried the extra £2.08 and was told it was "Buyer Protection" which I must pay? Can Anyone Clarify, Please?
Has anyone else been scammed by a seller using Tracking Ace?
I bought an item in good faith using my ebay balance to pay. The item is still showing on ebay as not posted, but the seller provided a "tracking id" & the website "tracking ace" when I raised a not delivered case. This site shows my item as having b...
There seems to be an epidemic of fake items on eBay
There seem to be so many fakes on eBay now that after decades of using eBay I am considering deleting the app. There seems to be no quick way to deal with these fakes. Refunds just don’t work to stop the fakes. I think it is too late unless eBay expe...
Return, seller sending prepaid envelope.
I bought some electronic components that were out of spec so asked for a return. Fake components are common on here. Ebay said that the seller was sending a return label but I didn't see it so I contacted the seller who then told me they had sent me ...
I seem to have some tardy sellers at the moment -
As per title, Today is 19th Oct. None of these items were showing as dispatched yet *I have an item won & purchased on 5th October = still not here. They said they were on holiday with holiday settings. It was a best offer accepted within 24 hours of...
Chinese Seller claiming to be UK based
As per this thread https://community.ebay.co.uk/t5/Member-To-Member-Support/Seller-claiming-to-be-UK-seller-but-located-in-China/m-p/7916651/thread-id/311253 I ran into exactly the same issue in July, ordered an item based on their being a 2 day deli...
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
Past purchases
Why cant I find any of my past purchases ?I try to find the past two/3 years and it comes up with nothing foundCan anyone help, please ?
Blank saved feed page
Today, my saved feed page has gone blank. I have tried clearing cookies but it makes no difference. Is anyone else experiencing this?
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
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