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Seller News: December 2025

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Inexplicable Additional £1 charges when Purchasing

Just noticed on my credit card account 2 additional £1 charges being made, on the same days as 2 purchases were made....not refunded but left pending. !I have just wasted two hours of my life speaking with both Paypal (who was used for purchases in q...

Incorrect product link

I recently supplied a link to my daughter to an eBay listing for a dashcam I wanted as a Christmas gift. I carefully checked the link but when she used the link to order the item the confirmation came back for an item from the same manufacturer but w...

User avatar by • Contributor
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  • 3 replies
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No discernible improvement...

After a hiatus of around 2 months, owed entirely to the overall deplorable service here, plus eBay's apparent all too readiness to threaten and presumably punish buyers who have suffered entirely owing to the faults of sellers, I found myself in need...

User avatar by • Conversationalist
  • 107 Views
  • 1 replies
  • 0 kudos

Beware of fake Apple AirPod Max Headphones

There seem to be a lot of Apple AirPod Max (USB-C) Headphones on eBay at the moment and I fell foul of purchasing a fake pair, even though the seller said they were genuine. The fakes are getting harder to detect. The pair I purchased came sealed in ...

Iphone scam alert

I bought a Iphone 16 pro max 256gb on Thursday and the seller sent tracking 4 minutes after i purchased item. Then the seller did not ship item or repsond to my 10 messages for the past 3 days. I woke up today (Sunday) and saw that my order had a 2nd...

User avatar by • Contributor
  • 48 Views
  • 0 replies
  • 2 kudos

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 4444 Views
  • 32 replies
  • 3 kudos

Wrong item sent which was part of a full order

Good morning. I purchased 9 ink cartridges from a seller. They arrived late. When I tried the Cyan colour cartridge it would not fit. The code on top of cartridge was for a different printer. The 2 other colours( 6) cartridges all had correct code nu...

Contacting eBay about non delivery

Hi, I have purchased an item from eBay as a guest. I do not nor want an eBay account. However, I have just received an email notification saying the item was delivered at 17.30. I was home at that time and nobody knocked or delivered a package. I hav...

false advertising

recently bought this : https://www.ebay.co.uk/itm/316713937864product was advertise as being android 14 - it is actually android 8 and i find it pretty much useless.i contacted seller and agreed to a 50% refund but they set less than 25%.have not bee...

Distance Selling Regulations - 7 days?

On clicking return item for a registered seller in a buy it now, I get: According to Distance Selling Regulations consumers who purchase items from a business seller over the internet, where there is no face-to-face contact between the seller and the...

Sellers are scamming buyers with no action by eBay

I recently bought a Barbour Jacket. It was a good price but similar to other prices on eBay. I never received the jacket and eventually after over 2 weeks of waiting from the purchase date, I got a refund after going through eBay's long winded refund...

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