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Seller News: December 2025

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Accidentally used my EBay balance instead of a voucher to pay for an item - Anything EBay can do?

I had a voucher for £50 off if I spent a minimum of £125. I thought it had been added to my account automatically but I now realise I have used my EBay balance which was £52; hence the confusion. The voucher has now expired as it is after midnight. D...

"Get £10.00 off when you purchase in our app!" discount

Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?Open the camera app on your phoneScan this code with ...

User avatar by • Contributor
  • 29999 Views
  • 33 replies
  • 2 kudos

Returns

Hi I recently bought a brand new spin dryer which cost £236 and it's faulty,seller wanted me to get it repaired and him pay..but being brand new i see that as wrong (already got broken one and that's why I bought) anyway he then told me to post it ba...

Cannot sign in to ebay dot com

I have a UK ebay account. I am trying to buy from ebay.com, but I cannot sign in. Will I need to create a separate account?

Seller won't accept return

I purchased an item which listed a 16 day return policy. The seller sent me an item which looked different to the product images. I messaged the seller and he said he doesn't accept returns for hygiene reasons because of the nature of the product. Th...

Sellers are scamming buyers with no action by eBay

I recently bought a Barbour Jacket. It was a good price but similar to other prices on eBay. I never received the jacket and eventually after over 2 weeks of waiting from the purchase date, I got a refund after going through eBay's long winded refund...

Uk buyers now not allowed to buy from America!

Has any other UK buyer had this problem? I'm absolutely disgusted with eBay for ever implementing it. It's so discriminating and weird. Basically if you're in the UK, you are now no longer allowed to buy from any seller in America, no matter how hard...

Returns

I recently received an order which was nothing like the seller's description (chocolate gift box), so I contacted the seller who said I could have a refund if I returned my order, I refused. Why should I have the inconvenience of returning something ...

User avatar by • Contributor
  • 65 Views
  • 4 replies
  • 0 kudos

New scam on eBay

I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...

User avatar by • Contributor
  • 4938 Views
  • 44 replies
  • 3 kudos

£10 voucher complete scam?

I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...

Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

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