Phone number for Ebay

[thetimekeeperslair]

Hi,

I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute.

Thanks.

[gercl7745]

No, I haven't received anything I haven't ordered but thanks for the
info anyway.

[tressygirl]

@gercl7745  wrote:   No, I haven't received anything I haven't ordered but thanks for the
info anyway.

My answer was for another poster @gercl7745   who seems to have joined this thread, and would have been better to start their own as it seems they have received something they haven't ordered. 

If you scroll up above my answer there,  you'll see their question.

[gercl7745]

Thought that could have been the case. Thanks.

[tressygirl]

Aaah no worries easily done on a longish thread,  must admit I had to scroll through it all twice,  to find what they were thanking me for, couldn't find anything !  Ne'er mind, hope I helped them in the end !  🤗

@gercl7745 

[gercl7745]

Ta.

[chamur_6360]

H8 can you please call or are you sending it Sir little worried but if

[louiseb6812]

I am very worried and need to talk to customer service 

[tressygirl]

If you need to talk to customer services,   this is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@louiseb6812 

[gercl7745]

Thank you.

[clive916916]

Thanks for the CS phone link.

I was really struggling with the automated answer service which simply went round in circles.

I've been called back by CS within 10 mins and now feel reassured that Ebay will help me get the refund I'm entitled to from a seller who has sold a broken product and will not answer my messages.

Thanks again,

Regards,

CE

[georgeel-lamah]

I bought a bbq from you and didn't arrive yet, today I received a message saying that you cancelled my order 

[gercl7745]

You have emailed a private buyer. Please contact ebay.

[louiseb6812]

I have had issues but luckily I discovered the oproblem and lost no money and changed cards. I’ve spoken to eBay at length and I’m not intending to use it for a while. I’ve absolutely no idea how I got that emaili responded saying I had cancelled the account and not to contact me again and I reported a copy to the fraud section of email. I hope you are being honest I’ve been very concerned but the now and changed my cards. Thankyou for your concern. Louise 

[louiseb6812]

I’ve done everything I can to stop this. It’s nothing to do with me. Than you. Louise

[louiseb6812]

I haven’t sold anything on eBay and sorry about your BBQ. I can’t help because nothing like that has been delivered. If you have a picture of the deliver make sure you send it, they have a picture of my address. I wish you luck.

[louiseb6812]

I’ve already spoken to eBay fraud lat Monday following my own problems.

[gercl7745]

I went to manage subscriptions to stop this thread. Hope it works.