This Month's Updates
Eve Williams, General Manager of eBay UK, shares the latest updates.
Forum Posts
Packages being stolen at Global Shippping Center Lichfield, Staffordshire??
Hello everyone, I’m hoping someone here has experienced this or can offer guidance.I’m dealing with a very frustrating situation involving UK Royal Mail, Pitney Bowes, and eBay’s Global Shipping Program for a high-value ring shipped from the UK to th...
Receipt of a possibly pirated item
I have just bought and received the dvd 'Slow Horses Seasons 1-5'. The information on the cover and the individual dvds is minimal, to say the least. Not even all the cast are mentioned anywhere.On reading the small print on the sleeve I saw it state...
Why is ebay allowing Chinese sellers to pretend they are in the uk?
I am very angry that I can no longer shop on ebay knowing that I am buying from British business's. There are literally dozens and dozens (100's 1000's???) of Chinese sellers advertising themselves as being in the uk and when you order something the ...
I think I have been scammed
Hello. I ordered a £500 item a number of weeks ago and today received notification it has been delivered at long last. Since it had taken so long I had watched the tracking and it appeared stuck at a nearby city sorting office for some time before he...
Got email to say item delivered to Argos but not there and no collectoin code and seller demanding
Can someone give me any advice on this, it looks like because seller sent me a letter asking me to sign it eBay think that is the seller trying to resolve the issue but they are not. Here's the chronology of messages. As you can see, I'm angry becaus...
Resolved! Paypal checkout problem.
A few days ago I tried to purchase an item that was a "buy in now" using my debit card which is in my PayPal wallet. I had done this exact same thing just a few days before but to pay for an item won in an auction without any problems. I was prompted...
damged item opned return but every time gets me o hold
i bought an samsung note 20 ultra, when i got it was water damaged whih was not mentioned in the description, i opened return, ebay team has been holded me 7 times but not received any fair decision, where is ebays justice? i bought phone got big ten...
Reporting a seller
I bought a new radio unit for my son's car and it doesn't work. The seller l bought it from sent the incorrect wiring harness and is now refusing to refund and take return of the item. Is there anything I can do?
Item from USA and VAT question.
I'm looking at a vinyl album that's in the USA and I'm confused about VAT. In one sentence Ebay say their prices displayed include VAT, then in another sentence they say VAT will be displayed at checkout. Can anyone give a definitive answer as to whe...
Return lot as not as described?
I bought a large lot of Transformers action figures. When I received them I found that most of the figures were missing parts, heads, feet, body panels, etc. Although the photos from the auction did show some of this, a lot of it was hidden due to th...
Returns
Hi I recently bought a brand new spin dryer which cost £236 and it's faulty,seller wanted me to get it repaired and him pay..but being brand new i see that as wrong (already got broken one and that's why I bought) anyway he then told me to post it ba...
Order not confirmed
I went to buy an item that cost £99, went to pay with Klarna £33 monthly and it has taken the money out of my bank account however I’ve received no confirmation email, there’s nothing in my purchase history or previous orders and nothing on Klarna. I...
postcode delivery scam - eBay sides with the scammer
Google eBay postcode delivery scam before buying anything on eBay! Bought an iphone which never arrived but would show as Delivered. Delivered and signed of by NDC. eBay helpdesk literally gaslighted me as a buyer for days knowing very well of this t...
ebay/evri tracking says seller asked for return but he didnt
long story short purchased an item off ebay , asked to have it click and collect and the seller used evri, was all going well untill the tracking claimed the seller asked for it back , he says he didnt ask for it back and i believe him , does anyone ...
Item not arrived - seller unable to refund via eBay
I ordered a book in November which I have now been told cannot be supplied (delivery time was two months for mid January). The seller/business has promised me a refund at least three times. They are now saying that they have tried to process it throu...
Featured Posts
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