eBay

  Hi   I recently received I return label for a faulty item from a seller, before I could send it, he messaged me that he had changed his address and wanted me to amend it to his new address. Reluctantly, I did so. My local Post Office refused to accept it. I contacted the seller again and he now wants me resend to his original address, where he says it will be redirected to his present address via the post office. I am doubtful about doing this. I have tried to contact Ebay UK customer service about this problem but have been unsuccessful. I have advised the seller to update his address with Ebay.  Whats your advice please?   Thank you   Heckington ... View more

Has anyone member any ideas how I can clean a multitude of lego which I have purchased for the grandchildren without having to wash every little piece, piece by piece !!! ... View more

it seems there are more and more sellers selling items that are supposed to be UK stock and you only find out once youve paid and see where they are based ( China ) that you suspect that that is where the item will be shipped from  not all sellers are doing this but there seems to be an increase in numbers plus this adds unexpected delays to receiving item , it also makes it more involved and time consuming if there is a problem not good. ... View more

I have my landing page set to My eBay but Watch List opens instead of My eBay (all lists) opening and I cannot get My eBay (all lists) to open no matter what I do! ... View more

How do I get ahold of a live person .... ?? I've been on here 25 years & still can't get an answer on a topic not covered in their **bleep**ty help service.  I wonder how much biz they lose since there is no live person available to help anyone.  Back to Amazon which is beating this outfit all to hell.  Gee I wonder why?  Wake Up eBay??  Can anyone help me.....?? ... View more

I just want to be able to see the items that are for delivery only. ... View more

Hi   I bought an item that was wrongly described, I had a debate with seller till I showed them the difference between what they described in the listing andi and what the newer model looked like. The would not accept it was the wrong verson ieven though the new verison had 'Alexe;' built. Eventually the seller agreed a refund, I printed out the ebay laebl, it has been tracked as delivered. Now the seller saying its at a neighbours address and they can't get it, with no refund coming forward. They are asking me to phone the Post Office as they can't help....How do I know proceed. ... View more

Sir, I have recentley returned an item, the item being too small. When the page regarding the return payment options came up, there were only two options, both requiring a printer.  My printer is offline.  I sent the item back to him at the Post Office along with a tracking number.  After posting I emailed him through ebay with the tracking number.  That was on 24 November. The item was tried to deliver on 29 November but no one was in to recieve it. The item is still at his Post Office.  I messaged him about this. The first message he sent was I will collect it and refund you.  Now the next message is Still have not recived it, with no mention of goning to the Post Office.  Now I have just this morning reieve an email from ebay saying that unless I post the item by 7 December the returns case is closed. They are oblivious to the fact I have already returned the item because it is not recorded on the page with the return postage details, and are probably going to close the case automatically.  If this happens I have virtually no chance of having the outcome overturned.  It gives me the sense that I have to do everything, everyone does nothing and in the end I pay for everything. I literally have 3 days to communicate to ebay that I have posted the item and have sent the seller numerous emails with the tracking number. Faithfully Rishad. ... View more

I purchased an item in February 2020, which was stored until July 2020 until it was required. After one use, it developed a fault so I contacted the seller and they requested a short video to help them to identify the problem. The video was sent straight away and the seller said the faulty part had been identified, a replacement part would be sent, but as it was coming from China to the UK, would I be willing to make a contribution towards the shipping cost. Reluctantly (because alledgedly it was under warranty) I sent the a contribution.  The part arrived a few weeks later, but the electrical wiring on the replacement part is very different to that on the original part, again I contacted the seller, only to be told that it would be fine and I should go ahead and install & test it. I refused as we have a combination of flammable gas and sparks from an igniter unit so I'm not going to guess which wire connects to where 😉  The seller requested detailed photographs of the wiring, which I duly sent, they have now stopped replying to any of my messages and I am struggling to find the exact route to contact eBay about it ... View more

Has anyone noticed that there can be a time difference in auctions between devcies. I was watching an item on my phone which was a full 1 second ahead on countdown to my browser on my PC. So which is correct. If I place a bid on my phone, thinking I have the last seconds when in fact on my browser I could nip in and place another bid. ... View more

I got a package from ebay today, it was sent by the global shipping programme, so I don't know who the seller is. It's a pair of trousers in my size so I'm asuming its from a previoust seller who mislabled the package.  How do I find out to whom to send it back? ... View more

i need to update the cars listed in my garage.  Help please. ... View more

I have a suspicion that the competing highest bidder is informed of my bid at the Submit stage and not the Confirm button, encouraging them to react and raise the price? With two items won recently, looking at bid history I have outbid the previous highest value (shown as an automatic bid?) then another competing bid has arrived showing **** 45 seconds on the clock, say. However, my bid was only confirmed as submitted as ****47 seconds on the clock, submitted 2 seconds later. I am not trying to confuse people, but my higher and later bid should only have outbid the competitor’s one 2 seconds earlier and not their previous one. Has anyone else noticed this or had a similar experience? (I understand the bidding process and stages, so no need to roll out the standard answers, thanks.) Many thanks if there is a helpful person out there. ... View more