Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Resolved! Is Evri killing Ebay?
There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...
Purchased mobile phone from indian seller
Hi,I recently bought a mobile phone on ebay, possibly made a mistake as it was from india, it was the one I wanted and the price was good and it was listed as “new” and a “global” version so I assumed it would be ok.However when when I received it th...
Bizzare problem at checkout
EBay will not let me checkout when I try to buy a certain type of perfume from ANY seller, in any part of the country, even if they have sent me an offer!I have bought this particular perfume (Prada paradoxe) in the past few months off eBay sellers w...
Resolved! Seller requesting I close a case so they can partially refund
Good eveningI recently opened a case for "Item not received" as it had been a while since it was posted by the seller, then today I received a card from Royal Mail letting me know they are holding the item until I pay £3.50 as insufficient postage wa...
Past purchases
Why cant I find any of my past purchases ?I try to find the past two/3 years and it comes up with nothing foundCan anyone help, please ?
Negative feedback removed
Received my money back under the guarantee scheme. Explanation given was "we didn’t receive valid proof of delivery from the seller". Scammed tracking number, wrong postcode, wrong weight, wrong signature etc.Here's a copy of my last message ...."OK ...
Estimated delivery date extended twice
Hi allpurchased item on 30th September. No response from seller after 3 requests for tracking reference. EST delivery is now 22/25th October. This seems excessive. May I have advice please?
Issue with opening a returns case
HiDoes anyone know why the eBay site won't let me upload a photo in a returns request for damaged or not as described items? This has been going on for a while but it's not often that I need to use the service. It is just recently that it's happened ...
Why has my feedback been removed?
First off I had trouble leaving feedback for a few purchases. I got on to eBay live chat & resolved this. I then left feedback for a seller I had a negative experience with. Basically I bought a new item, they sent a used item & then accused me of ly...
DHL is not delivering the item arrived in their delivery depot
The tracking shows the item has arrived in the local DHL depot almost 10 days ago, but they are not delivering the good, and everyday the tracking appears as the item scanned in the delivery depot as "arrived in the depot". The seller is in England a...
ebay says they cannot provide a QR code for a ParcelForce return label, is this correct?
Hi All,I have started a return with a seller and they have accepted and a label has come through. I cannot print labels so I asked CS for the QR code, I was put through to someone in the Dublin CS Returns Dept and she said she would E-Mail over the Q...
Is there a way to track my VAT refund request?
Is there a way to track my VAT refund request with ebay? I was double charged for VAT in my customs for some unbeknownst reason and had to apply for a VAT refund through the form/document upload https://ocswf.ebay.co.uk/mudcwf?deptName=CollectRemitRe...
Problem contacting sellers before purchasing the item
I’m unable to contact sellers before purchasing as I have a question about the item . I have pressed the contact seller button then it sends me to my inbox and there is no where to send an email to ask about the item only option it’s giving me is to ...
Resolved! Empty Envelope Received
Hello,Can someone give me some advice on how to proceed with this? I’ve just received this, an empty envelope with the side slit open. It should have contained a necklace. I would have thought that I should open an “Item not described” case but it do...
New scam on eBay
I bought an iPhone on eBay and received an alert stating that the item would be delivered the next day. The next day, I received another alert to confirm that it had been delivered. I was at home all day, and I never received anything. I called Royal...
Featured Posts
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