"Have you read @nutrafituk’s first question on Wednesday’s weekly chat?
https://community.ebay.co.uk/t5/Chat-with-the-eBay-Community/Weekly-Chat-with-the-eBay-Community-Tea...
The response received was insulting."
I dare say the Community Chat team are hamstrung about what they can say, so without wishing to shoot the messenger, it was nevertheless a total abdication of responsibility for ebay not to have any interest in applying their own rules, particularly on such a far-reaching matter. Or should I say, applying the rules selectively because whilst ebay turn a blind eye to what some accounts do, the OP was left in no doubt about not to do it. I was surprised at the suggestion that the OP contact Customer Service over the matter, because time and time again I’ve seen the Community Chat team or CS say that it’s not possible to discuss individual accounts, so why the team thought the OP might get some satisfaction from Customer Service on this matter is beyond me. Presumably they knew the OP wouldn’t, but couldn’t offer anything else. It was still a jaw-droppingly patronising response though.
I don’t know whether ebay USA allows accounts to break the rules in this way. If not, it might be worth interested parties emailing the CEO to ask why it’s allowed in the UK. Somebody on another thread has recently had success by contacting the CEO, albeit on a different matter, and nothing ventured, nothing gained.
