How can I make a complaint about Ebay customer services?

[kinnbro]

I am very dissatisfied with Ebay customer service advisors.  I would like to make a complaint and would like to know how to do this?

[ksud8910]

i bought fire's from genuine for you on ebay i returned it last week in September I'm sick of messaging seller all he keeps saying please give me more time 

[ottavio20210]

This is no longer possible. I can't see "Resolution Centre" in my account.

[myriad*seller]

Use this link to access the help centre for issues with an item 

https://www.ebay.co.uk/help/home

[ottavio20210]

This is not about an item. It's about customer service.

[myriad*seller]

Don't waste your time

eBay don't take complaints about Customer Service, I'm afraid

[harrye54]

I ordered an early signed photo of Carl Perkins from the 50's & they sent mea signed photo of Carl Perkins from the 70's,they sent me the wrong photo & i had to pay £2.80 to send it back

[papso22]

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@harrye54 wrote:

I ordered an early signed photo of Carl Perkins from the 50's & they sent mea signed photo of Carl Perkins from the 70's,they sent me the wrong photo & i had to pay £2.80 to send it back

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You should not have had to pay to return something that was not as described.  Did you read how the money back guarantee works?

[laurasbeauty2013]

13 years on ebay and scramed by a buyer and the agent told me a load of lies what they would do with this buyer who lefted me neg feedback and got is feedback hidden so i cant see what hes upto .i buy my goods to make a little bit of money and when a buyer comes to he ebay he makes a statement item never came yet tracking showes item delivered am out off pocket   ebay agent.. they our going to look into the this buyer and the feedback will be removed the agent told  me lies ebay done nothing and still this buyer is on ebay with sadness am leaving ebay at the end of the summer i need protection but ebay dont offer to sellers

[pago-48]

Sorry but i never had a text or anyway of knowing about my item.
So just the same for someone who's paying as it is true.
You might have it as delivered but i never got my item so that makes two of.
Us out of packet in the end.
Sorry for the inconvenience but they should use a door and knock on it
instead of just putting.
Items in a place where they can get taken as the company the deliveries.
Are to blame in the long run as I don't work for nothing and paying and not
receiving as happened more than ones to me . And i decided to stand up for
myself this time around but again i'm truly sorry for any upset i have
given you.
Kind regards Paul Gould

[denbl-35]

Do you have a contact. Inner for them. Sorry to ask but I’ve been trying to make a complaint diff a long time now and no support 

[rube_8721]

I googled it and sent email but got nowhere with eBay as seller had taken my purchase out of eBay but all my proof stated eBay so good luck I paid for a perfume at £35 and was sent a little rubber duck
Sent from my iPhone

[tressygirl]

eBay do not receive / answer emails,  it's only a Call Back option,  here's the link if you need it in future.

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

In the case of ' the rubber duck',  you didn't need to contact CS here, but within 30 days you needed to open a case for item not as described... Does Not Match Description of Photos,  and under eBay's 30 day MBG Money Back Guarantee policy,  you would have received a full refund.

Familiarise yourself with the MBG,  it could save you a lot of money in the future.

https://pages.ebay.co.uk/ebay-money-back-guarantee/

@rube_8721