Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
I think i may be being hacked. Postage costs altering on listing i haven't changed.
It's like someone is messing with my account, I put just two listing as special delivery (to cover higher cost) & other listing keep changing, I just sold an item listed as 48 only to find it's marked as special & asking me to pay £12. ..& I just loo...
Buyer left unfair negative feedback
A buyer bought 7 items from me and appeared happy with the items until several weeks later when I had to cancel the 7th item and refund it. The buyer then proceeded to go back and leave negative feedback on this item and several previous items. The f...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
Resolved! Simple delivery is awful
I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...
Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help
I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...
Buyer claiming refund saying my PS4 console was damaged.
Hello could someone please help me with what to do. I sent my PS4 pro with games 11 days ago. I personally upgraded the postage to special delivery at an extra£10 cost to me. I messaged buyer to tell him he responds with I don't trust royal mail they...
Another Simple Delivery Tracking Farce...
So, today I encountered a weird situation with Simple Delivery. I'd purchased a book which was due to be delivered today. At 11:13am I received an email stating Royal Mail had delivered the parcel to my Safeplace. I was at home, but not a problem, so...
Specifying country of origin for item for vinyl album when it's made in the EU
I'm about to list a vinyl album by a UK act - the back sleeve states "Made In The EU", but there's no option to specify EU as country of origin (which is fair enough as it isn't a country!). With the label being Universal, it's probably more than lik...
Seeking Guidance on eBay Seller Hub – Looking for a Mentor
Hello eBay Community,I hope everyone is doing well. I’m currently learning to navigate and understand the eBay Seller Hub, and I’m looking for someone experienced who could kindly guide me through the process.If there’s anyone here who could offer me...
Non payment of auction bids
Buying at auction on Ebay, is like a contract, therefore Ebay should automatically take the payment from the buyer.Too many times have we been left high and dry with non payment of highest bids, wasting weeks on the items.
Lack of sales
Hi everyone. Who else is suffering dreadful lack of sale. Ours have been getting progressivly over the last year but particularly in the past 4 months. I have altered some of our ads in line with e-bay recomendations but to no avail. Quite frankly E ...
Resolved! Simple Delivery - How Can I Recover Money Paid For An Item Damaged In Transit?
I would appreciate some help please concerning items damaged, or lost, in transit and how these are dealt with under the new Simple Delivery regime. A few weeks ago I was informed by a buyer that his purchase had unfortunately been damaged in transit...
Recently seeing no views on items for sale
I have not listed anything for a while this year but recently my listings have been resulting in no views at all when previously, even if my items didn't sell, I would have views within the first hour or 2 after listing. Has something changed in the ...
Resolved! Marking an item as dispatched when not using simple delivery label
Hello on the 29th September i sold a kids toy. I went to do the usual pack it up, write the address and then post it. However i noticed i could only see the buyers name, i thought weird. So looked into it more and ebay had automatically purchased a l...
Resolved! Collection 6-Digit Confirmation Code?
Just had a sale where the item is too big and fragile to send via courier, so had set listing to collection only, the buyer has been and gone, so I was left to mark the order as collected, but up popped a message I haven't seen before, asking me to "...
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