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Seller News: August 2025

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£10 voucher complete scam?

I downloaded the app to get a £10 voucher and there is no sign of it anywhere. Obviously the automated customer service number or chat doesn't allow to speak to anyone so there nobody to guide me how to get the voucher. I am starting to think that th...

"Get £10.00 off when you purchase in our app!" discount

Hey, I keep getting a popup saying 'Get £10.00 off when you purchase in our app!' saying it expired in 5 days. it doesn't give a voucher code so how do i get this discount to apply to my app order?Open the camera app on your phoneScan this code with ...

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  • 3 replies
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Samsung Mobile Phone Scam(Be aware!)

There is currently a scam being practiced by sellers targeting Samsung Z Fold 7 buyers. The seller lists the phone at a very low price (£770.00GBP approximately). Very low considering the average price is approximately £1700.00. Once you pay, you get...

Resolved! Local collection process and possible problems

Does the new local collection process work well reliably?What if, after paying for the good to eBay, seller cannot be contacted, or upon arrival to collect the item, the item looks not described? What if the collected item is found out to be defectiv...

NOS - 'new old stock' - not really??!!

i did have a little look to see if there was a previous thread. has anyone encountered this? , im seeing soo many items now being described as NOS and they are soooooo clearly NOT!just because an item in back in its original box simply does not mean ...

Resolved! Need to return item, have printed label, what now?

Hi all, I had a item arrive with the wrong label, or at least the right label, with the wrong contents. I've gone through the process and printed the label to return it to The States, (DHL), but can't see any info on what to do with the parcel. The p...

Is it just me or Yodel too slow ?

Past few item I bought which the seller used Yodel to deliver has been very slow. Even the day after the package has been picked up from the collection point/store the tracking doesn't give definite day of delivery. Sometimes it just says "We have it...

Resolved! Item arrived damaged and this is seller's response

So I received an item in the post and it arrived damaged. I must say the padding inside was not good enough for the fragile items, so I'm not surprised. I told the seller and they said they will contact ebay. Came back and said "so I contacted them. ...

Buyer protection...is it worth it?

I have bought and sometimes sold on ebay for twenty years give or take. Most transactions have gone very smoothly and I have made friends along the way, but this month everything has gone a bit sour. On 1st september 2025 a seller listed an item with...

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  • 14 replies
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feedback now restricted?

I bought an item in may, sold with 10 yr warranty (now removed on listing), I tried to make a claim as item failed after a day or two after 90 days, seller wouldn't respond to emails. Ebay wouldn't refund as outside their buyer protection time limit....

Finding all categories in search

How do you locate all the categories when searching and not just the ones ebay forces on you. It's getting very frustrating Tring to find anything.

User avatar by • Contributor
  • 66 Views
  • 2 replies
  • 0 kudos

Import VAT when buying from Germany

I plan to buy a ~£400 printer from a business seller who is based in Germany. The item is in Germany.Import from the EU is liable for UK VAT 20%. Where and by whom, if any, is this charged? By the carrier? By eBay? The German seller is a VAT register...

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  • 117 Views
  • 3 replies
  • 0 kudos
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