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Seller Update: January 2025

We’re kicking off 2025 with some important enhancements and updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February

As we wave goodbye to January, I wanted to update you on exciting changes coming in February.

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Opened Item Not Arrived Case but ...

A shock experience of buying from eBay recently. The seller is a business seller who seemingly converted from Private Seller to Business Seller recently. The item was a book which was very expensive, but needed it for my studies. But after 10 days of...

Seller can't combine postage now 2 xauctions ended.

Seller had agreed to reduced postage if I won both items. She can't find any way to adjust postage amount. O have looked too & can't anywhere to request total from seller which seems like I will have to pay the full rate. I am already unhappy at havi...

Verification of my age

How can I purchase anitem without a credit card to verify my age 

User avatar by • Visitor
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  • 6 replies
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Credit card details for age verification

Hi.. I'm being asked to give bank/credit details even though I use PayPal. This would be absolute stupidity to make that information public.And the URL doesn’t even start with www.ebay.co.uk/anything WHY???If this is eBay it’s absolute madness and op...

Watch List - March 2025 failures!

What's going on with the Watch List functions... yet again. 1. The top banner has been removed on item pages, so now you have this stupid 'heart' symbol, that fails to tell you on which list the item is saved to; a complete retrograde step in user fu...

User avatar by • Conversationalist
  • 109 Views
  • 3 replies
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eBay.co.uk v eBay.com

I've just won the bidding on two auctions on eBay.com. I was able to request a combined invoice, the seller was able to give me one, and there was no buyer's fee. Does anybody still NOT think we're being taken for a ride on .co.uk?????

Mix up at Collect+ shop - what should I do?

Hi guys, I order pokemon cards frequently for collection at my local shop. Things usually go okay however something has gone wrong and I'm not entirely sure what to do about it. Basically, I purchased a card on the 5th of March (sent 2nd class) and I...

Return an item by hand, without a courier

How do you return an item by hand? I collected an item from a seller and I want to return it without a courier. The return process is forcing me to choose a courier (at a cost) with no option to do it myself.

User avatar by • Contributor
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  • 7 replies
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Sold item

Hello! I have sold a sit on mower a week ago and the money is still in my ebay account and not in my bank account. You have checked my account and put 1p in and then taken it out again so what is the hold up?

Resolved! Making notes in your watchlist

OK, so can anyone tell me if there is a facility to add notes against items I’m interested in buying, say in my watchlist or elsewhere? If I have a dozen similar items I’m watching it would be so handy to able to add notes against each item, so I can...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

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