Buying

Cancellation Refused

I tried to buy a copy of an LP.I always set UK Only on location for the search I wanted a new album and was searching for the cheapest I stepped into an advert and on that page was a better offer. I selected it and paid Then i immediately realised th...

Resolved! Is Evri killing Ebay?

There are plenty threads with people complaining about Evri, many have replys from happy customers saying " I havn't had a problem with Evri" but if you did then you would find out just what a joke they are.The measure of a company is how they deal w...

Be careful of the timeframe to open an item not received case or you will get burned

Hi, just cautionary tale on my own stupidity. I purchased a set of lots in one transaction. Package was delivered, opened promptly. It was very nicely packed and I briefly checked about half of it and all was good. Put it aside and then a few weeks l...

VAT invoice for the VAT charged on eBay's buyer protection fees?

Hello, we are VAT registered and recently bought an item from a private seller, eBay have added the buyer protection fees as expected.I'm now doing the bookkeeping and need an invoice for the VAT that eBay have charged us for VAT. Where / How can I g...

Phone number for Ebay

Hi,I need to get hold of a human (chatbot useless) to sort out a non delivery which Ebay has signed off as a delivery and therefore closed my dispute. Thanks.

seller doesnt have item

I have had two seperate occassions where the seller advertises an item and you buy it. Then they contact you with a story about inventory errors mean that stock wont come in for a week or 2. What then happens is they ask you to wait, they also mark t...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

Order not being delivered

So basically on Sunday I bought a gaming monitor, and now it's been 3 days but the delivery company still hasn't received it and I've contacted the seller and he has said he will try to post it but it has been 3 days. What do I do? I'm worried it mig...

Resolved! Bought an item, tracking says delivered, no QR collection code provided

I've an item sitting as delivered according to the tracking, but no QR code for the shop to scan and release the item. I can't find any option in the help section to allow me to address this, eBay keeps treating it like an undelivered item and sendin...

Can't remove item from only Watchlist (custom lists now redundant)

It seems that whatever method I use to try and remove an item from only my watchlist, the item will be removed from all custom lists too. And there seems to be no way of adding an item to a custom list without first adding it to your watchlist. I con...

Resolved! I bought a box, it looks wrong to me. Any experts on this

https://imgur.com/a/XkLey1mWhat I got https://imgur.com/a/2MdLyh7What it should be

Report item deprecated, 3 dots or question mark non existant on desktop.

On desktop, when I click "report item" (half way down on the right of the listing), it says "This feature is no longer supported. To submit a report, go back to the item, tap the three dot icon, select "Help & Report" and then "Submit report." Or, ta...

Buyer Protection Fees who pays them?

I know there are lots of discussions about the new Buyer Protection Fees and no selling fees for private sellers. I am a private seller, so am happy to sell with no fees. But, BIG BUT! I am having the buyer protection Fee removed from my sale!. So I ...

No point reporting fakes

I have owned a pair of moderately expensive designer sunglasses for many years but have always fancied the same design but in a different colour and have a saved search setup on eBay.Usually the ones that appear are several hundred pounds but last we...

Evri Non Delivery - cannot get Ebay to refund

I purchased an item which had an estimated delivery date of 11-16th June. The seller sent it via Evri, using the Ebay link. The tracking showed it moving along the system to my local depot, then was delayed due to it's size meaning it needed a 'speci...

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Cancellation Refused

Resolved! Is Evri killing Ebay?

Be careful of the timeframe to open an item not received case or you will get burned

VAT invoice for the VAT charged on eBay's buyer protection fees?

Phone number for Ebay

seller doesnt have item

What's with the weird start prices?

Order not being delivered

Resolved! Bought an item, tracking says delivered, no QR collection code provided

Can't remove item from only Watchlist (custom lists now redundant)

Resolved! I bought a box, it looks wrong to me. Any experts on this

Report item deprecated, 3 dots or question mark non existant on desktop.

Buyer Protection Fees who pays them?

No point reporting fakes

Evri Non Delivery - cannot get Ebay to refund

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Can't remove item from only Watchlist (custom list...

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