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Your February 2024 Seller Update

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negative feedback

Apparently it's okay with ebay if a buyer lies & says that the item arrived in the wrong size when I sent the size they ordered, threaten me with negative feedback, get a full refund & get to keep the item for free, demand that I send another item in...

BEWARE

Placed an order with eBay based on promises £20 VoucherCodes grocery voucher for orders over £50. Ordered and paid for goods did NOT arrived within promised delivery dates, so eventually seller responded and stated goods damaged in transit. eBay have...

Resolved! How to get refund

Hi, So I purchased a ps4 for £87 it said collection only I agreed with the buyer to get it posted to me if I pay him a tenner straight to his bank account which I did. He said he could not access his money until I gave him the collection code which I...

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  • 10 replies
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Ebay getting worse for buyers

Don't know about you but my experience of eBay has gone down massively this decade, they literally have gone against buyers giving us no protection against thieving courier companies even after proof provided and now they won't let you cancel orders ...

Mixed up accounts

Long term user on eBay. Due to illness had not used for a year. Tried to sell a few items a few weeks ago and they sold but when it came to posting I could not fathom out the app and could not postand also my incoming payments were being held by eBay...

Item collected but still apparently "processing"

I was able to collect an item I purchased from a delivery shop, but the order page still says "Order processing" and "Your order is being prepared". How do I get that changed? This keeps haunting me; sometimes it takes longer to get to sleep at night...

Resolved! Can sellers mislead with sizes?

I bought an item that is stated to be a 12 (UK), it is an 8 at a push. (I know UK sizes arent exact, but the difference here is drastic). Seller requires original packaging for a return, but a vacuum seal meant I couldn't see the absurd disparity 'ti...

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  • 339 Views
  • 8 replies
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Help! - No Click & Collect barcode received, even though item has been delivered to C&C location.

Hi,Does anyone know how I can get ebay to send/resend a delivery notification including the barcode used for Click & Collect? They usually send several reminders if it isn't collected straight away, but I haven't received a single one and therefore c...

I have to pay for return postage - item faulty

As a seller in the past I've had to pay the postage costs for a buyer to send an item back to me, despite not accepting returns and the item being as described. I recently purchased a sink plug which costs under £4. It didn't fit the sink or any sink...

Case closed?

I purchased a Volvo V50 headlamp which turned out to be the wrong part for my car. Having requested a refund, the seller has refused and the case is now closed????Order no. 04-11392-88158. Bought 1/4/24

Resolved! Is this some form of shill bidding?

Hi. I'm wanting to bid on an item but I checked the current bids and noticed that the same person has put in about 100 bids since 5th April with only a few bids from others. It looks very strange - could it be some form of shill bidding? I know we ca...

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