UK eBay Community

Resolved! Annoying pop up window for app offer keeps appearing interminably

I don't have a smart phone, I have no plans to get a smart phone, I don't want a smart phone. This offer is useless to me and I have no way to accept it. But I have been getting this annoying pop up window for months trying to get me to download the ...

Cancelling a sale

I have sold an item that was listed incorrectly. The listing heading stated the item was a L, although I did include a picture in the listing indicating the label was XL. I responded to the buyer within the hour to advise of the error and suggested a...

Voucher code

PRELOVED15 voucher code looked to be working on an item buy it now or best offer. Once my offer was accepted, the voucher code now won't apply to the item, even though it stated that it would accept the voucher if my offer was accepted. Has anyone el...

Item received which I did not order

I received an item which I did not order and cannot trace the seller. There is an ebsy item number and return Id number though.

Fees for selling shoes as a private seller?

I am a private seller. E-Bay charges no fees for selling private items for clothing however I thought shoes were included in that. Could somebody please enlighten me? When I googled it indicated shoes, hats etc included in the free fees. Much appreci...

Buyer raises 6th bogus refund claim. Can this please be removed

- I will be as brief as possible and will try and stick to bullet points - So I was banned yesterday for "Repetitive, disruptive, or inappropriate threads or posts" as I understand it. - The message went on to explain the my last post which starts "S...

Global shipping and combining postage after auction finished

I have sold two items to someone in Australia and wish to offer combined postage but Global shipping will not allow me too do this. How can I help the buyer?

Serial negative feedback giver

We received negative feedback today from a buyer called The feedback was hugely unjustified as we sent a quality item made above the industry norm, they then left a stupid comment comparing our item to a rizla !! i have since checked and this buyer i...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Problem with bidding

Message when trying to bid: You are unable to purchase this item due to restrictions from the seller. Please contact the seller for more information. (3008)Item a post 1WW badge. I have twice tried to contact the seller, but they have not replied. My...

Buyer made a false claim

How do I claim back the return postage on a fake return?

Ebay posts the wrong postage information

For a week now, when I have a sale finish, I receive an e-mail from Ebay saying "Great News your item has Sold" - no problem there, but beneath it lists the seeling price and postage plus some item detail. The postage value is always wrong!!If I go i...

How much time does buyer have to accept partial refund?

Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...

IT HAS PASSED THE DELIVERY DATE AND I STILL CANNOT REPORT IT

It has passed the delivery date and I still can't report it to eBayMy seller never replied, I'm quite sure that person is a scammer but I was hoping to report it today so I can get my money back as soon as possible (It's quite a big amount of money a...

STATEMENTS REPORTS.

привет нужен твой «мой eBay» не имеет «Отчетов о заявлениях»... Кто-нибудь знает, как я могу получить их с eBay??

Collection returns

I brought a petrol lawn mower and paid through eBay Due to it being faulty I've raised a return. How do I go about getting the seller to arrange the return as eBay keeps offering me postage labels and doesn't mention a collection return.I have messag...

Feedback left for others has changed

I used to be able to see who I had left feedback for when looking at the 'Feedback left for others' tab. Now when I go there, it does not show the buyerid of who I left feedback for. Instead I see Buyer: o***d ().Hopefully this is just another 'chang...

Incorrect postage shown for Royal Mail Tracked 48

When listing an item and choosing Royal Mail Tracked 48, for a small parcel the incorrect postage is shown as £3.39 whereas this should be £3.89. Found this out when I posted a sold item at the local Postie. Can this be brought to the attention of wh...

Wrong item's

Wonder if someone can help. I had item delivered on the 24th April. 4 items were in the box, 2 were the wrong items and they are the ones I wanted mainly. Seller said something wrong with the advertising and they don't have one of the two I ordered. ...

royal mail collection fee

royal mail fee collection was up to 30th april. - does anyone what they now charge from 1st may?

Listing fees charged twice

Why have I been charged another £14.99 fee to relist my vehicle after a time waster clicked to buy and never actually turned up so I had to cancel the order and relist. Not happy as it hadn't been listed for more than 12hrs. Can't find how to contact...

Payouts

Trying to find the option of changing my payout frequency?

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

Parcel Force not collecting return parcel

I have started a return, printed label etc. Parcel Force is not collecting return parcel. What happens when it reaches the cut off date to send back. I've contacted the seller several times only to get the same generic answer, the contact them if I n...

Buyer wants to collect item in person

The buyer wants to collect in person as they live locally and wanted me to change the postage to free, how do I do this, I have tried to revise but its not changing. Again if the buyer decides to pay cash on collection does ebay allow this?

Ebay rules, regulations and no means of contact

Ebay algoryhms are far from bullet proof. The chat bot is helpful sending you to pages you have no doubt looked at. The Agent bot has a little more autonomy but cant address questions or reason. If the algorythm encounteres words like damaged or brok...

post by date

I recently noticed that the eBay postage label on one of my recent orders had a date to post it by. The date is after the EDD and long after the seller's claimed 1 day dispatch. The item arrived a few days after the EDD but before the post by. What i...

Best postage to utilise

Dear fellow sellers, please i need your opinion I have been a seller now for couple months, hardly making profit after all fees deductions and my operation cost. i sell a product that cant go through the normal postbox so essentially, it can't be a l...

Duplicated listings

I have just discovered 50 duplicated listings on my account. The offending items were all listed on the same day and time as its duplicated counterpart. Now I'm 100% certain that I did not list all these identical items twice at exactly the same time...

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