Seller News: July 2025
Build buyer trust and discover improved seller tools with our latest updates.
Forum Posts
Keeps saying app update!! Help.
Hi everyone.on my tablet I go on Ebay UK and I have an offer from a seller but when I try to open it it just says app needs updating.i have auto updates but it keeps showing it everytime i try so I dont get it.Any ideas!!
cant get ebay anymore on my mobile phone after it asked me to update
cant get ebay on my mobile phone after ebay asked me to update i just kept getting the same message to update is it possible that my mobile is too old and cant support the new ebay app. My mobile is a sony L4 Kind regards Richard
Resolved! App not working - update required
Just tried opening the app on my android phone and get the message "this version is no longer supported. Please update to the latest version". Pressing the "update" goes to Google play but the only options are "Uninstall" or "Open" - no option to upd...
eBay app crashing when listing items.
Hi, I'm having issues when listing. I get to the part where you choose the delivery service and the mobile app crashes and won't go no further. See photo below. Is anyone else having this issue as it's very frustrating having to save a draft each tim...
I can't download the ebay app on my android 15 device?
I can't download the ebay app on my android 15 operating system device, what's the issue?
support is genuinely incapable of fixing the problem i am having and multiple other sellers
Ever since last Sunday me and multiple other sellers have had our listings hidden from profiles and searches, whilst also making them unable to be bought from the mobile app, i have opened multiple tickets to try and get ICT to look into the issue bu...
Saved Search Android app bug - Results already read showing again immediately
The eBay Android application exhibits an issue where saved searches, configured to display only new listings, consistently include previously viewed items, even following selecting the "mark all as read" function. There's nothing wrong with my phone/...
Old mobile phone verification
Hi, how can i remove my old mobile phone used for verifications? When i try to change password or any other setting, ebay asks me to to use PIN code sent for my old device which i don't have. I try to turn off 2 step verification, but it sends PIN co...
Listings hidden and unable to be bought from the mobile app
For some reason since the beginning of yesterday, four of my most popular listings have been hidden from my profile on the mobile app and every time a repeat buyer tries to buy it again from the mobile app it displays a message saying “this item cann...
App issue Issue with Description
Hi all,I’m having a problem with the description area on my unsold listings. The section where you normally edit the description has become scrambled – please see the attached image for reference. This issue has been happening since the last three eB...
using desktop and Mobile app (android) to create listings NO LONGER WORKING
I have been happily using a combination of desktop browser and mobile to create listings for a long time. It worked beautifully, and almost seemlessly.create listing on desktop,click on UPLOAD PHOTOS FROM MOBILE on mobile, press the notification to a...
Ebay App not working - Android 13!
Like a lot of folks here, I received a message for Ebay about updating the app, noted it was Android 10 and above went ahead as I'm running Android 13, that was my first mistake.Ebay app wouldn't update as "This app won't work for your device".Double...
App out of date ??
I haven't used eBay for months. Today I tried to log in using the app on my android phone but was told my app is out of date. So, long story short, I uninstalled it, rebooted the phone, downloaded the app off Google play store and installed that. But...
eBay IOS app bugs with shipping settings...is it just me?
Hi For a month or so now I have been getting all sorts of issues with the app pausing, and not applying postage settings, for example I change the weight in custom postage, but it stays the same after clicking ok. Sometimes it will be correct on the ...
Problems with eBay app.
Just had the £5.00 off offer if I installed the eBay app on my phone. Downloaded the app, selected my item, but all I got was a "Thank you for your purchase" pop up. I was not linked to the payment screen and for the life of me could not see any way ...
Featured Posts
