Dear All, In December 2020 I sold the rare & old Walt Disney book Santa's Workshop. The buyer agreed that it was as described, but left a false negative feedback. ebay have now just advised me that I am without the money and the book, and a dishonest buyer is holding all the cards over me. Unfair of ebay to support dishonest buyers. BACKGROUND Buyer has written to get more money off the item falsely stating that the item was not as described. When through ebay I poinrted out that the book was as described, and including the issues he raised he demanded the return of the book I assumed ebay would see the evidence and ensure justice was done. I WAS WRONG! THEY DID NOT! It is clear that the buyer wanted more money off the item, through devious means STATEMENT FROM ME THE SELLER The ebay description I posted made clear the faults, stating: "The rare dust jacket is in Good condition being mostly complete, with a crease to the front cover, small loss to the front cover, crease to the back cover, small loss to the top left corner of the back cover. But, the flaps are complete, advertising the following Walt Disney books to the front flap:" This was also posted in the "Conditino" section of the ebay posting as well as in the main descritpion. STATEMENT FROM THE SELLER There is clearly no recouse through ebay for a dishonest buyer, who put in writing that he knew the book was as described and falsely stated in his ebay message: of 23 Januaury 2021 : "I see what you are saying, but the images themselves, which are the main depiction of an item," NO TRUST IN FAIRNESS THROUGH EBAY If buyer had an issue with the images and read the description he had the option to ask a question before buying. He did not. ebay needs to be honest and fair. The buyer now has the book and the money, and I do not know what condition the book will be returned in,if returned at all. Thank you ebay for assisting in this fraud. WE NEED TO PROTECT OURSELVES FROM EBAY FRAUD The vast majority of my dealings with Customers on ebay has been very good. I have even received a recent positive feedback for another Disney book that had defects, and the comment was "as described". Ebay were made aware of this and ignored this too! I now have to remove all my valuable items from ebay because the risk of fraud on ebay is too great. ebay simply ignored all my messages and the evidence. How can anyone possibly say that it is safe to buy and sell on ebay, where there is no accountability for those lying and breaking enay rules - and they are given your money and the item - and iof returned you have no recourse if it is not returned in the conditino it was sent! I wish ebay would take fraud seriously!
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