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UK Seller News: April 2025

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IE Seller News: April 2025

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Buyer not closing case and claiming product faulty

I recently sold multiple products and seller saying product is faulty when its not because I have checked it before send and also have sold multiple with other buyers have had no issues. The buyer opened the case but not closing and asking for full r...

Resolved! Inability to purchase carpentry saw blades

I am currently prevented from buying a Scorpion (power saw) replacement blade through eBay online. This has never happened before. The accessory is clearly not a weapon and could not easily be used as such. Evidently something has gone very wrong, he...

Seller Violation on winning bid

I have sent 3 request to ebay, The first was 24 days ago, about a seller demanding payment immediately. After I won the bidding he cancelled the bid stating I had requested the cancellation. I did not. No one has responded despite the 3rd request bei...

Winning bid changed

I bid on an item and won it. I watched the bidding until I won. My winning bid was £32.77 plus postage.The system said it was going to determine who won. It then said I won and I had to pay £37.00 plus postage.How did the cost suddenly go up. The eba...

Fake item

I’ve bought a stone island jacket checked on stone island website and it’s a fake I’ve messaged seller with a screen shot but the seller doesn’t accept returns fake item

Item sold which doesn't appear in my ebay

There last 2 items one buying and one sold in April 25. The bought one I have received but it isn't in my purchase history. The one thing I sold also isn't in my Ebay selling, ( in fact there isn't even a selling tab).I am constantly being contacted ...

Buy scissors

I have been a customer for over 20 years. I am 80 years old. I been asked to verify my age by giving visa card details. When I entered the card number it did not accept it, but Ebay has happily debited it for that 20 years. Mad as hell dies not cover...

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  • 3 replies
  • 1 kudos

Yodel 'out for delivery'

Since ebay started their Simple Delivery I have had several purchases delivered late by Yodel. I get emails saying my item is out for delivery but they don't arrive until two or three days later. How do I make an official complaint? Does ebay even ca...

What's with the weird start prices?

Just noticed today that most items, instead of starting at typical amounts, eg. £7.99, £19.99 etc, I'm seeing £17.23 or £22.61 etc.Have eBay done something weird again?

Payment on hold

My payments are on hold for a month now it says to update my account details which I have and still ask for the same thing the next day not sure what to do ?!

Braun shaver head

I ordered a Braun shaver head on the 05-04-2025 and it’s faulty. I went online to return it, i took a couple of photos as requested but then the page just disappeared so I don’t know how to go about returning it.

Appeal a decision

I placed an order on 16th February, however the item arrived damaged. I contacted the seller & sent photographic evidence. The seller said they could either send me a refund or a replacement. It is now 25th April and I have not received either despit...

User avatar by • Contributor
  • 95 Views
  • 4 replies
  • 0 kudos

delay in payout

Hello there,An item was sold from the shop on 12 April, the item was delivered successfully, however, I still haven`t got the pay out for it. order number : 22-12932-29714 from heartofa_23.

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