Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Bypassing Ebay to sell off site
I tried to report a seller over the Bank holiday . A private seller with around 10 listings, each showing multiples of the 'brand new' items on the back of their delivery truck, in their yard, with their business name, telephone number etc on a boar...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
transfer of moey
Hello. how do I release the money from my ebay account and transfer it to my personal account safely?
THIS STORE HAS NO INVENTORY AVAILABLE IN YOUR LOCATION ?????
5/2/25 & Just got a message from an American buyer who sent me a screenshot of my ebay shop , when he wanted to check my ""seller's other items"" therefore I had a look on previous posts & seen this has been ongoing for the past 5 months!!!!!!!!!!!!!...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Netherlands buyer charged US shipping rate - Bug?
I made a sale to the Netherlands and noticed the buyer was charged much too much for postage.I assumed the international postage rates had got swapped around (there was a longstanding bug last year that did this sometimes on relisting items) But doin...
Adding a new debit card to my wallet.
Can Anyone please tell me H-O-W to do it? Thanks, Chris
Not receiving item sold email for GSP sales
I'm not receiving any emails notifying me of GSP sales. For sales within the UK, the emails come through OK. Anyone else having this problem? I've triple checked my selling/notification/email settings...
Search results issue, when will ebay listern and make improvement???
Raised this in the weekly chats and it's been mentioned by many other members. Searching for products such as 'blue topaz solitaire ring' brings up endless results from United States and India. UK buyers are going to want to see items from UK sellers...
Prevented from exchanging contact information for collection order
I've sold an item for collection only. The buyer has paid and I tried to send a message to them with my number and the address to collect from and I got the following message:It appears your message contains contact or payment information which is no...
Royal Mail Tracking missing
The Royal Mail's Tracking Number is not automatically being entered on to the Order when a postage label is purchased with eBay over the last 7 days. It marks the item dispatched but not delivered. I noticed the Tracking numbers missing & looked up t...
Resolved! Price in basket is completely wrong
I don't even know where to start. Last time it was downloading some executable code from eBay's backend - eBayISAPI.dll - now maths has left the building lol
The straw that broke the camels back - Frustrated with eBay
It’s one thing after another it’s seems, the lacklustre app which has limited features and requires constant login to the website to make any meaningful changes, confusion over fees, trying to verify your bank account... Which I’ve tried over the pas...
Customer support email
My emails to customer support are failing to go through even replies to one they sent me. Is there currently a problem with the system?
Can't pay for ParcelForce label via Paypal due to Error
Is anyone else getting this error when trying to buy a parcel force label in ebay? It only lets me pay via paypal. I've added a card but the option to use it won't show. Also I've tried all sorts in paypal, changing preferred source and even adding f...
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