eBay Help
Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: June 2025

Keep your sales momentum strong this summer with our latest updates.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

Invalid Start Time

So I listed an item and set the auction start time for yesterday evening. Today I needed to amend the listing (as eBay had randomly removed GSP). However eBay won’t list the edited version because it contains an online start date which is in the past...

Clock change bug? - Duration 7d + 1 hour

Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th. However today I list...

What’s going on with eBay messages? I can’t see what I’m typing!

Hi, Don’t know what they have changed but since the last week or so as I’m typing, everything is pushed down the screen so far I can’t see what I’m typing 路‍ I try scrolling back up so I can see my message and as soon as I type it disappears again! o...

Page freeze (latest Firefox)

Hello,Recently ebay.co.uk pages are freezing after I close an item's tracking popup or ‘use our app’ advert popup. A simple refresh (F5) fixes the problem but it would be nice if it didn’t happen.Latest Firefox on Windows.

Why won't eBay verify my bank details

I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my accoun...

User avatar by • Contributor
  • 3110 Views
  • 9 replies
  • 0 kudos

System won't let me mark as dispatched

I have posted a small number of items on Monday and marked each as dispatched no problem. However one order keeps saying the item needs posting, it is now marked as overdue. I have tried multiple times over two days but computer says no. Anyone else ...

User avatar by • Contributor
  • 79 Views
  • 3 replies
  • 0 kudos

Pausing sales while on holiday

I'm going on holiday in a few days and tried to enter my "blackout" dates using the "Time Away" facility under the Account selection. This has always worked OK in the past. However, now it is unresponsive, it will not open the boxes where I can enter...

Global Shipping still not working.

This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...

User avatar by • Engager
  • 1634 Views
  • 39 replies
  • 2 kudos
Got technical related questions? Start here:

Featured Posts

Top