Seller News: September 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Guernsey buyer. Had enough.
Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...
Not getting emails to confirm my purchases
Hi for the last few purchases I have made I have not been getting my order confirmation email when I have paid, what do I need to do?
Problems with my listings appearing in searches.
I checked my mobile (Android) to see how my listings appear and only 1 out of over 300 is visible. I tried going through this listing and clicking seller's other items - still only the one. Tried the same, without logging on, using an InPrivate windo...
Irritating new "security feature" when trying to log in.
It demands a succession of those annoying "Captcha" things - presumably my eyesight wasn't equal to finding all the fire hydrants etc on tiny, grainy pictures, so it kept offering me more. What really added insult to injury, though, was that Google a...
Manage active listings problem
When I am trying to revise one particular listing from the "manage active listings", press the window 'Search by title, SKU or item number" button does not work.
Resolved! photo uploading
Morning Why have problem with Upload photos From Phone when I want to put new active list? When try upload 10 photos only few of them uploaded and says error please try later. And after try same photos few times until system accept and not shows erro...
Resolved! Live listings not showing on app
Hi, Hoping someone might be able to help with an issue ive got. Customer has reported one of my listings that they were watching had dissapeared from the app - they recieved a message saying "you cant purchase this item from our app. Add to your watc...
Unfortunately, this item isn’t available for purchase in your location....
Mines is 'just';"Unfortunately, this item isn’t available for purchase in your location.{e274751-1260494x}"Its ODD as I'm only getting for PC GPU,s and on Drones (DJI), so I can't spend any money on these and have missed many }:-|On whatever {e274751...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Pricing options missing on inventory listing templates
The listing pricing section (price/quantity/vat rate) is showing blank on all our ebay inventory listing templates this morning (on multiple browsers/PCs). Image below shows the normal pricing section above and below shows the blank space that we now...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
sort out your laggy website
Dear eBay sort out your laggy website, so sick of missing bids because your server lags out right at the end try removing all your adverts then your site might actually work
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
eBay app stuck in verification loop
While using the app (Android) I went to a page that asked me to log in again as I'd been signed out. When I submitted my credentials I was asked to choose a verification option. I chose an app notification. The page changed I got no notification that...
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