New listings price not correct since yesterday

[dv_art_antique]

New Listings prices not correct

all my new listings are showing the incorrect price from yesterday.. The listing itself is correct but the price shown to buyers is 20% higher.

[dave@ebay]

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@mu_mobile wrote:

Hi I still have items that the price has changed for e.g

314123673325 this is supposed to be £129.99 and shipping £8.99 but it's different

314123518251 this is supposed to be £119.99 and shipping £8.99 but it's different 

So please can you look into mine 

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Hi @mu_mobile 

Ill have a look into it now.

Thanks,

Dave

[mu_mobile]

Thanks can you please let me know what's happening.

Thanks 

[dave@ebay]

---

@mu_mobile wrote:

Hi I still have items that the price has changed for e.g

314123673325 this is supposed to be £129.99 and shipping £8.99 but it's different

314123518251 this is supposed to be £119.99 and shipping £8.99 but it's different 

So please can you look into mine 

---

Hi @mu_mobile 

I had a look at the examples. They aren't affected by this issue but Ive spoken to the Tech Team and this is actually part of another issue.  

Ive added your account to the Tech Ticket and I'll let you know when there's an update. 

Thanks,

Dave

[mu_mobile]

Thanks cause it has been happening for so long and it's got all my sales down and very frustrating 

[matrix27687]

Hi Dave

I have same issue with my item 265895721844

Used product sold from UK and within UK

Can you please check

Thanks 

[matrix27687]

Also the postage has been added tax. It show 15 in my listing settings and 18 to customers

[clip2222]

Hello,

I have same issue. Listed price is 96, but buyers see 114. Postage price also changed fro 5.95 to 7.14. Can somebody help/have a look?

[clip2222]

eBay item number:185829228833

[bennotbill]

You're registered in Lithuania so I guess that will be relevant taxes added.

[clip2222]

I’m not resident in Lithuania. I live in UK. My address is UK address. Why
is it so complicated?

[ile136yz]

It says on your advert item in the UK, but in your details it says the eBay account was Registered in Lithuania.

This is why VAT is being added.

An eBay account does not transfer from one country to another (it may of in the past, but not now).

A Private UK eBay account needs to be opened.

[fargvs]

@clip2222 

The Item /Buyer/Seller/Country location is used to determine the amount of additional Import VAT (UK 20%) due and payable on goods bought/sold by members Based or Registered outside the UK >

https://www.ebay.co.uk/help/buying/paying-items/paying-tax-ebay-purchases?id=4771&st=12&pos=1&query=...

[varietysvaults]

Hello there, do you know why that was caused yet? As I am having the same problem

[mu_mobile]

Not sure probably some glitche

[miccr920]

No
I never got a straight answer from ebay no matter who i spoke to.
I just stopped selling anything until they fixed it months later and dozens
of communications with them.
You would be better communicating with aliens. lol
Good luck on your quest my friend

[matrix27687]

It's the VAT the difference of price. You probably have an eBay account
created in one country and selling in another country, therefore VAT is
applied automatically by eBay on top of the listing price

[williambiggles]

Thanks. This was dealt with a while ago, it was an error by eBay who were incorrectly adding VAT to the sale price. They have since cleared it up.

[williambiggles]

They fixed mine in a few days. Sorry yours took so long.

[harosirides]

i'm having the same problem!! what do I do? ebay support did nothing..

[williambiggles]

Hi,
It was a glitch on eBay’s part, I left it a couple of days and they resolved it. Keep bugging them though if they don’t fix it soon!
Liz
Sent from Mail<> for Windows