10-12-2023 4:30 PM
Dear EBay.
What on earth is going on with Nectar? Five weeks ago my account went down and all it does is tells me to link a card or open an account. Well I've had one for 4 years. Despite numerous emails to eBay Customer Services (which they mostly don't answer) nothing is done. Nectar itself says it doesn't recognise my member number! Twice I've lost all my points. To be frank unless you buy a lot of high price items it's not worth the hastle. I fail to see why eBay doesn't is issue it's own discount coupons like supermarkets. By the amount of posts on these forums it seems many others are having problems. It's not good eniugh.
Solved! Go to Solution.
13-12-2023 10:49 AM
🤔 A lot of this problem maybe due to Sainsbury's decision to sell customers Nectar card details, They have delinked cards then when you relinked (if you can without jumping through hoops😡) The old card number card you have now linked again agreeds to 3rd party access to your buying habits bypassing any data protection.
11-12-2023 4:37 PM
Hi @doumind_7,
There was an issue on Nectar's side a few weeks ago which caused some eBay and Nectar accounts being delinked. The issue is fully resolved now, and you should be able to relink your Nectar account here.
If you are unable to do so, can you please let me know more, are you getting any error message after clicking on 'Link accounts' or accounts are unlinking after you have linked them?
Thanks,
Anita
13-12-2023 10:49 AM
🤔 A lot of this problem maybe due to Sainsbury's decision to sell customers Nectar card details, They have delinked cards then when you relinked (if you can without jumping through hoops😡) The old card number card you have now linked again agreeds to 3rd party access to your buying habits bypassing any data protection.
13-12-2023 11:05 AM
29-02-2024 5:56 PM
Hello
I have tried, on and off for months, to link my Ebay account to Nectar. When I start to do so it asks for my Nectar card number and password. I key them in correctly (checking with Show) and then my card is not recognised.
I had a long, protracted email conversation with Ebay about this last year, getting nowhere, getting frustrated and losing the will to live!
I can log into Nectar via the Nectar site with my card number and password, so why can't I do this with Ebay? I'm assuming my Nectar card and account is valid. Has anyone else had this issue and been able to resolve it.
My Nectar and Ebay account used to be linked to transfer points but now I don't think they are.
I'm at a loss to know what to do now - I seem to be going round in circles.
29-02-2024 7:09 PM
04-04-2024 2:38 PM
I had no idea my nectar card been unlinked until yesterday when I saw a notification to link my nectar card. I had assumed it was all still linked as I havent changed my ebay account nor nectar account. So i have been loosing out on all ebay purchases for years. Will eBay retrospectively send those nectar points i am entitled to?
Richard
27-04-2024 10:21 AM
Same with me, just inexplicably de-linked and, it seems, no way of recovering points
27-04-2024 10:23 AM
So, will we get our points for the purchases we made when Nectar was de-linked from our eBay accounts with out authority?
29-06-2024 6:19 PM
I've years worth of points and just cannot access my points to date. I'm beginning to think they do not want us to use them.
29-06-2024 6:22 PM
I am trying to trace a few years worth of points
01-07-2024 10:14 AM
01-07-2024 10:58 AM
I did! But it was a waste of time. I don't use it at all now. Regards.
07-07-2024 10:40 AM
Hello, i still can not link my nectar to my ebay
08-07-2024 11:10 PM
Looks like ebay are not doing this nectar thi
|
ng anymore. Had an email today
05-09-2024 10:43 AM
As from the 1/9/24 Nectar has stopped giving you points for your shopping on eBay they have unlinked cards from that date I was informed from eBay I spend my points at Argos and Sainsbury's it's alot easier