Technical Issues
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Forum Posts

Resolved! Changing a listing's postage to add next-day/express delivery in the UK

Hi there, I currently have an item listed on eBay, and unfortunately it will not arrive for my buyers before Christmas. One such buyer messaged me asking if I could ship it to them with the next-day delivery, or "express" delivery, or as an alternati...

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coupons

eBay has stopped everyone displaying Coupon/ vouchers in red against all listings when you look at products in your shop and when you check similar products using a search your products will not show any discounts (in red or any colour) to help you s...

Re: Unable to Revise Listings

Sure, this is the page that I see after I click Revise on an active listing that was listed couple of week back. If I try to create a new listing I'm having issues as well. I'm using Huawei snartphone. Although I used my partners Samsung galaxy and h...

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  • 17 replies
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Age verification

I’ve been struggling to verify age to buy some cutlery. When entering credit card details I get an error “Unfortunately, we ran into a problem and couldn't process your card. Please contact Customer Support.” I was on the phone to customer support fo...

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  • 680 Views
  • 16 replies
  • 0 kudos

Message to tech support

Hi eBay Support, I’m experiencing a technical issue with my listings. My delivery options are set correctly, but the “Arrives Before Christmas” message is not showing for buyers, even though my dispatch times and postage services should qualify. This...

EBay suddenly deciding my address is a PO Box

Have been using eBay for a number of years (at this address and others before), all of a sudden I can not make purchases because my address is flagged as a PO box (it has post office in the address, flat above). Guessing it is something that has been...

Cannot type into chat help system

 Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

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Ebay app not working iPhone 14 pro

I can’t login. It says something went wrong or just loads indefinitely. I also can’t search items even logged out as the pages just perpetually load. I’ve updated my phone , deleted and reinstalled the app rebooting in between multiple times. It work...

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