Seller News: May 2026
Your May Seller News is here
Forum Posts
Buy It Now - gone
Hi.All my listing lost "Buy It Now" button, I have only " Add to Watchlist".I don't have any flag on account, I try on Opera GX, ebay app (ios), Chrome, Edge and on all is the same, only on safari is OK. I know aboit this becouse customers write to m...
Top Rated Seller..Premium badge Not Showing?
Hi everyone Just wondering if anyone else has experienced this. I’m a UK Top Rated Seller with 100% feedback, 0% defects, free 3-day delivery, express delivery option under £10, 30-day free returns, tracking uploaded through eBay labels, and 1 workin...
Ebay ran into a problem
Ebay ran into a problem. To make it easier. I have cleared my cache.Checked I have an up to date browser.Check I have a mobile phone just in case I forgot to buy one in the last 30 years.Turned my laptop on and off again.
Confusion "Create Label/Print Label" & "Print Packing slip"
Why doesn't your labelling consistent with the actions? It's always confusing. When I click "Print Packing Slip" I get a page that has a print button. I click it and it prints. When I click "Print Label" I get a page that prints the label. I do have ...
"Server unavailable" on Ebay app for Android and "Invalid access token" if trying to login
Hello.It has been a few days now that I get "Server unavailable" on the app.If I click on "My Ebay" my profile comes up but everything I try to do asks me to sign in again and tells me "Invalid access token" even if the password is correct (it's the ...
message glitch
OK - in ebay messaging this is happening: everything is being squeezed to the left - very frustrating
Sales email notifications problem when customer using Basket
It would seem that when a customer puts two items in their Basket (I can only speak for two in my case) and then they check out - the Sales Notification Subject lines I receive are both the same. The content seems to be correct but they effectively s...
Ebay app on Phone not working.
Ebay App on Android phone not connecting to server. Saying there is a technical issue and to try again later. That has been since yesterday. Phone I am using is a Samsung S24
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
eBay Android App Selling Screen No Longer Updating Listing Views
Hi everyone, I’ve noticed an issue with the eBay Android app where the selling screen no longer appears to update listing view counts correctly. Previously, when seeing the active listings in the Selling section of the Android app, the “views” count ...
Listings removed over the last 72hrs = NO SALES OVER THE LAST 72hrs
Been on ebay over 22 years & never sold anything with Lithium Batteries but over the last 72hrs....... 3 of my listings have been removed (one per day by ebay's AI ).....BUT this has tied in with ZERO SALES over the last 72hrs , what is going on ????...
More and more difficult to talk to someone.
Is it just me or are ebay making it more difficult to talk to someone? No don't put the help link up unless you've tried it yourself. There has to be a specific line of conversation with the AI chat bot. To get a call back.. I've seen and tried the g...
Resolved! Buyers not seeing active sales
Every time I add a new listing it doesn’t seem to be visible to potential buyers…?
Unable to withdraw funds
Can somebody help me with a technical glitch I seem to be having. I have funds available to withdraw but it is saying I need to add a payment method to cover selling costs etc. I am not sure why it won’t accept the account already listed on there so ...
Unable to send messages to certain buyers
Hi marco@ebay I tried to send a message to you but it said "i have reached the maximum amount of private messages" for some reason. This is in relation to the weekly chat and not being able to send messages to buyers. Here is one in relation to item ...
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