eBay Help
Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

Play Pause

Forum Posts

Start a conversation

How do I speak to a real person in Ebay?

How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...

EBay website

I can open the website as usual. I can find items but cannot use buttons to select colours/sizes or add to basket. When I click on relevant buttons nothing happens. Any ideas welcome.

User avatar by • Member
  • 14 Views
  • 1 replies
  • 1 kudos

EBay broken down

Done everything suggested by eBay, including clearing browsing history / cache / cookies.Tried another Browser too, absolutely no different whatsoever. EBay is STILL not accessible to Bid and Buy on.

UK Sub-Threshold LTD Company: 20% VAT Automatically Added to All New & Existing Listings Glitch

Hello Community Team,I am writing to request urgent technical escalation regarding a persistent tax glitch on my business account.My business is a registered UK Limited Company, and all of our inventory is located and shipped entirely from within the...

User avatar by • Contributor
  • 145 Views
  • 3 replies
  • 0 kudos

No notification as to item sold.

No notification as to item sold.what on earth is going on with ebay? Now I have no notification if an item has sold. Usually the bell icon at top of page, pc not phone, will go red indicating messages such as item sold. Click that and I would be take...

URGENT STAFF ESCALATION: Technical Glitch wrongly forcing 20% VAT on UK domestic listings

Hi Community Managers,I am writing this here because standard front-line phone and chat support are completely misunderstanding a severe technical bug on my account.I am a UK-based, UK-resident private seller. I operate entirely under the VAT thresho...

Server Down?

I have not been able to access eBay for 2 days. I get a page stating eBay are experiencing server problems. Has anyone else in the UK got the same problem?

Frozen browser

I cannot completely view ads on my phone. I can see the initial photo but I cannot do anything when I go into the ad. IE open the description, more photos.

User avatar by • Member
  • 23 Views
  • 1 replies
  • 0 kudos
Got technical related questions? Start here:

Featured Posts

Top