Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Doing some item research and errors are starting to appear.
As a seller, we do frequent research on items in our field, using the Research tool. So in a recent search we noticed that some items that had sold that week, were giving off a weird result.It seems that items that were selling were being tagged in r...
App / Browser cant upload listing photos when selling
Here we go again with the CONSTANT bugs technical issues & glitches. Photos not uploading in app or ANY browser ( chrome/ firefix/ samsung etc ) . 100% an Ebay issue. It's not our devices. When are they going to fix. Such a huge inconvenience to thou...
What is Windows Hello?
When logging on to ebay on my desktop I start with the username screen. I input my username and hit enterThis then brings up the password screen. I input my password and hit enter.At this point I should be at my ebay summary page. However, more times...
Ebay Traffic page has not updated since 23rd March!
Ebay Traffic page has not updated since 23rd March! Is this a glitch, on the bar chart graph nothing has changed since the Friday 23rd March, any reason why this is so?
Why won't eBay verify my bank details
I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my accoun...
GSP to USA
Just a quick question , will ebay notify us all when there's a change regarding sending items to the US via GSP , only I found out by accident that GSP service to the US had been suspended . Why didn't they notify us all? Talk about a breakdown in co...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
Cannot download order reports
Trying to download order reports but status just says in a queue since this morning.
Global Shipping still not working.
This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...
Not able to withdraw my money
I sold a phone on the 12th May and my bank account has been verified as I had the deposit in my account 2 weeks ago. The withdraw icon is still greyed out even though the balance is showing as available. I’ve contacted customer services several times...
Money dissappeared
Hi, I had some money in my balance for some reason, I am now on zero. Please has anyone ever experienced that? I didn’t do anything in my account so I don’t understand how I got charged.
Resolved! eBay glitch that I got the blame for!
Yesterday I received an email from eBay. It said I had viewed an item that afternoon (a £399 truck diagnostic kit, as if!!!). I first checked it looked like a genuine email, then clicked 'view the item' and it took me directly to eBay and in the left...
Uploading CSV File for Promoted Listings
Hello,Hope everyone is well.I'm trying to upload a CSV file for promoted listings for selected ad rates. I have a correctly formatted CSV file but it keeps saying 'Your file failed to upload'. Unsure as to what I'm doing wrong. Any help would be grea...
Resolved! Unable to List
I was suddenly unable to list earlier today and have now been without the ability to list, revise listings and edit drafts for several hours. I have tried resetting cookies, history, cache, restarting my Mac, logging out and in, tried on an iMac and ...
Need help signing in
I’m asking on behalf of my partner, he no longer has access to the mobile number he used to authenticate himself. He tried changing it and took the picture of his ID and a selfie and it gets rejected, it then asks him to sign in to get help but he ca...
Featured Posts
