Technical Issues

Can't sign into EBay app since upgrading from iPhone SE 2nd Generation to iPhone 16e

I had an iPhone SE 2nd generation running iOS26 and the Ebay app worked just fine (and has for the 5 years I have had the phone). It also works on my browser and on an iPad app. Since upgrading my iPhone to a 16e last week I can't sign into the app o...

problems logging in

Hello , I would be very grateful if a Technical Adviser could help with this problem please? I usually have three options when logging in to Ebay, Text, Call or Email and have always chosen email for convenience. However for the past few days, the em...

email with false low price

I recieved an email regarding items I had been viewing, not unusual, however the first item claimed the price had been reduced to £5 (from £149.99 !). This seemed too good to be true; I cliked the link and the price was exactly the same as previes; n...

Ebay Community Search on android.

When I try to use the search field on the Ebay Community Pages (and only those pages) using android devices it behaves strangely and tries to refresh the field/page with every character typed, tested this on two Samsung tablets with Chrome and the Sa...

Ebay app on Phone not working.

Ebay App on Android phone not connecting to server. Saying there is a technical issue and to try again later. That has been since yesterday. Phone I am using is a Samsung S24

Cannot type into chat help system

Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...

Unable to print off postage labels

Recently and this seems to tie in with simple delivery Ive been having isses with printing Evri postage labels when I make a sale ,when I hit the print button on the item to print my printer seems to work but all I get is a blank piece of paper No la...

Fire tablet

Can't view items on fire tablet

Orders not showing on mobile phone

I have to access ebay on my browser because my mobile is too old to support the app. It was all working fine until the new year when all my orders disappeared. They are still showing on my laptop. It looks as if the mobile is only showing orders from...

Save this search button has disappeared from the eBay app

I started a new search I wanted to save but "save this search" the button has disappeared from the eBay app todayI got round it by saving the search using a browser, but filtering searches before saving is very slow that way, which is why I usually u...

eBay app stuck in verification loop

While using the app (Android) I went to a page that asked me to log in again as I'd been signed out. When I submitted my credentials I was asked to choose a verification option. I chose an app notification. The page changed I got no notification that...

Search field

When I edit my search I delete letters in the search field mid centence or mid word the letter is erased then the cursor goes to the end of the line this is annoying when I'm editing several letters or words in my search is this normal or is there a ...

International shipping & Global shipping

My Global Shipping Programme is enabled at account and listing level, but international checkout fails on brand-new listings with the message “Unfortunately, this seller won’t post to your location.”This has been confirmed across multiple browsers, a...

Help, Ebay UK bulk listing/editor tool is Broken

The ebay.co.uk bulksell/bulk listing editor is having serious malfunctions which started around christmas time 2025. if I have multiple drafts open in the bulk editor, whenever I select X number of items and make ANY bulk change to the 'Item Location...

Clock Change Bug Again - Auction Durations + 1 hour

Morning kat@ebay as the clocks are going back on Sunday I came back here to revisit our previous discussion about the bug with the duration of auctions that run across the clock change, unfortunately it has been archived. I’m not sure whether you are...