Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Royal Mail - Supplemental charge will apply for drop off
I bought a label via the RM site, didn't hear the doorbell, missed collection, so took the parcel to the post office. RM charged me a supplemental 20p for drop off as they had my card details and I was notified via the email address they hold for me....
No ref number global shipping
Sold 2 lot today with global shipping program. When I go to post it give the Lichfield address but were ref number should be it saying ref. NULL So can not post ? Just amazing how can you send items with out the ref number so they can identify the pa...
eBay now allow defamatory comments!
Please be aware everyone that eBay now consider defamatory remarks to be perfectly admissable on their site! I was deliberately called arrogant in order to ruin my hard earned reputation. The very definition of defamation is to make remarks in order ...
GSP help
Hi,Buyer has purchased but the ref # is 'null', no letters or numbers etc. I cancelled order stating problem with buyers address, explained issue to buyer and relisted. They tried to purchase again but it has the same issue. Am i right in thinking th...
Promotional offer of 80% off fvf May 2024 - not counting the listings correctly
Hello,I would be really grateful if someone could help with this. I accepted the 80% off fvf offer, started it yesterday at 11.22am, I listed 27 items, then saw on the seller hub, it said I had used 41 of the 100 listings, then later in the day it sa...
EBay uk final value fee promotion no longer receiving
Hi, I need some help. I used to get the final value fee promotions such as 80% off or 70% off but since around March 2023 this has completely stopped for me and also for my friend. I have made a new account too and still zero offers. I have called eB...
Resolved! So many scammers
OK so lately the amount of scammers have just been crazy. Im taking photos every step of the way before posting them. 1st scam attempt was a cracker !! So I sell a £1045 phone. Buyer had good feedback. I pack it up and get it ready to post next day. ...
eBay 2024 1st Quarter Results - Groundhog Day
For those interested; late yesterday (UK time) eBay's first quarter results for 2024 were announced. As expected now, for the last 8 quarters, eBay active buyers were flat (although down 1% year-on-year). Active sellers, well we don't know that figur...
Anyone else noticed a real deterioration in DPD's service?
If you had asked me three months ago to recommend a courier, I would have suggested DPD, without hesitation. However, since then, I have had five or six MAJOR problems with them, as sender and recipient; I don't think there has been one transacion wh...
Buyer bought in error, has paid return postage, not opened a refund case. Do I refund postage?
A buyer bought a vacuum cleaner head, but after receiving it, she has realised it is not the exact one she needs because the connector is different. I didn't put anything in the listing about it fitting specific models. I just put it as "Various" bec...
Item listed as "For parts or not working" Buyer states not as described Ebay allow return
I sold an item which was listed as for parts not working with accessories . Upon receipt of the item the buyer says the parts he wanted from the device as a replacement for his current decice are damaged, therefore the item is not as described. I hav...
Late Defect Even Though Not My Fault Cant Poor eBay Customer Service
So guys here’s my situation, been selling on eBay for over 18 years and received a barrage of late delivery defects.Item sent within 6 hours of buyer paying up via Parcelforce 48 Packlink eBay receipt obtained from Post Office 20/3/2024 proof of post...
Paying VAT as a seller in the UK?
I'm in the UK (always have been). I'm not a business, just selling personal items. A few weeks ago I looked into why my totals were so low after fees and saw that I'm being hit with VAT on every sale. Very few of my items are going abroad so I don't ...
selling fees
I think Ebay have a bloody cheek charging costs on top of postage. Postage is a contract between sellers and the courier, often unavoidable, and nothing to do with EBay. There are plenty of costs already, and I'm seriously thinking of not bothering a...
Things to notice in Royal Mail price changes April 2024
I was updating my postage prices yesterday looking at the new Royal Mail and Post Office prices and noticed a few things that might be worth drawing attention to, I wondered if anyone else might have seen anything similar? For instance I didn't look ...
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