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Seller News: May 2026

Your May Seller News is here

We’re Coming to Belfast!

The eBay Business Roadshow is coming to Belfast our last stop on the UK tour.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Not received, who issues refund?

A buyer has raised a claim for a refund for an item not received. It was sent through simple delivery, within UK, but it's 6days overdue and Evri tracking says they still have it. Should we (private seller) issue the refund? I thought the whole point...

Buyer moved ebay refunded deducted from my account

I sold an item contacted by buyer. They had moved not left forwarding address. Royal mail attempted delivery put ? mark on site. ebay still deducted amount from me. Does that mean buyers can put in any address then claim refund even if they get the i...

User avatar by • Engager
  • 3 Views
  • 0 replies
  • 0 kudos

This takes the biscuit. Can you beat it?

Posted an item on monday via SD. It is in Royal Mail's system and tracking indicated that they hoped to delivery today (before 2.00 pm). At 4.30 had a message from the buyer saying that it hadn't arrived and could I chase it up. I give up. Can you be...

My eBay Sales are down by 64% so far this year

Has anyone else noticed sales on eBay are well down. I can't even give items away! I either get ridicules low offers for BIN or Item Not Sold in my auctions. Beginning to despair, costs almost exceed revenues after fees, postage and packaging etc.. I...

%20 VAT Auto applied all my listings

Recently, I received an email from the eBay team stating that I am not operating from the UK. However, I am a UK business seller, all my inventory is located in the UK, and I ship from the UK using eBay shipping labels.Now eBay has automatically adde...

User avatar by • Contributor
  • 620 Views
  • 28 replies
  • 0 kudos

Simple delivery and age verification ...

So I cant believe I am sitting here having to ask this but I literally cant list any items right now. So as a for instance I want to list an axe which is a tool axe for chopping wood allowed by ebays policy. It locks me into simple delivery on mobile...

Nothing Seems To Sell On Here Anymore

Having recently returned after 16 months, this site has got worse. For a private seller anyway. I left in January 2025 following the ridiculous new changes that really made it not worthwhile for a private seller, selling low price items. I spent 8 ye...

User avatar by • Contributor
  • 2508 Views
  • 42 replies
  • 7 kudos

Resolved! Ebay Simple Delivery - partial refund of damage item

I am an eBay seller who recently sold an item using eBay's Simple Delivery. The buyer received a damaged parcel, and one item was damaged. The buyer provided evidence and agreed to a pro-rated refund for the damaged item while keeping two others. How...

User avatar by • Contributor
  • 335 Views
  • 9 replies
  • 0 kudos

Support from eBay seems to be AI?

I usually had very little problems selling a few personal designer items on eBay via the global shipping, however within 1 day I seem to have 2 issues selling.First one is a Prada dress a buyer in the Netherlands bought (feedback of 1 over years of b...

User avatar by • Contributor
  • 65 Views
  • 0 replies
  • 1 kudos
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