eBay

I accidentally payed the postage twice when i sold an item, how do i claim the refund? ... View more

My French friend is unable to bid on an item I have on ebay. He is not blocked nor is France.   He gets this message.   Vous n'êtes pas autorisé à acheter cet objet   Cet objet est uniquement disponible pour les membres qui n'ont pas acheté au moins 1 objet(s) à ce vendeur au cours des 10 derniers jours. Contactez le vendeur pour obtenir plus d'informations ou recherchez des objets similaires proposés par d'autres acheteurs. what is happening? ... View more

When I select to complete my draft listing, no warning triangles are shown. a new page pops open stating its having problems. Any advice? ... View more

Hi all lost my sale chatching sound on my android phone any ideas Thanks and stay safe                                        John ... View more

How can I cancel an item I no longer want to sell   ... View more

AFTER MANY MANY WEEKS whenever i click on my so-called cleared sold items they are all stuck on hold. WHY ARE ALL  OF MY SOLD ITEMS NOT BEING TRANSFERRED TO MY PAYPAL ACCOUNT . Despite me clicking on each iten on each sold photo the message say,s that my funds will be available in my paypal but there are no options other than this THE LAST RESORT TO GET MY SOLD ITEMS MONEY = MY MONEY NOT EBAY,S MONEY ? ... View more

I have a international buyer who purchased a mobile-phone from me with eBay GSP and claimed it was faulty and wanted to return it. The buyer didn't respond to any messages. So I purchased a DPD label for them to drop off to parcel shop. I accepted return and uploaded the PDF labels to ebay. The very next day the buyer marked it in their account as shipped. But it's now approaching the deadline date that ebay set the buyer needs to have sent item back by. The DPD status shows they are expecting the parcel but have not received it yet. It seems like a scam and that the buyer has no intention of sending it back. I want to prevent ebay from automatically giving the buyer a refund even though I have not received the item back. What happens on the deadline date? Do I ask ebay to step in? You can clearly see the DPD status saying that parcel hasn't been received yet.   Any advice would be much appreciated.   Thanks ... View more

My paypal account is verified, but can't verify my UK ebay. My Lithuanian paypal is verified, and when I click verify on UK ebay it says verified, but when I come back to settings it says click to verify. When somebody is trying to buy it's impossible to complete the transaction: (Your payment didn't go through. Please check your payment details or select a different payment option.)   Anybody have any ideas? Best regards. ... View more

I and a friend have tried to accept offers in the past few days, but when you try to click in the box it has the highlight around it, but doesn't do nything else. ... View more

I had an item up for auction and accepted an offer from a buyer The buyer later realised they put in a offer with a figure that was incorrect Can you advise how I can cancel this transaction as the offer was higher than what the buyer wanted to pay . I can then relist the item  but not pay commission on money I have not received Assitance is appreciated   Kind Regards   Tracy   ... View more

I bought an oven from eBay seller. While it was being delivered I was offered a better oven privately so bought that too. Thought it unfair to send oven back to the seller as I thought it was perfectly good. I listed and sold the oven.  Using the original seller's words and pictures. It sold,  the new owner found it does not work.   The oven listing is here: https://www.ebay.co.uk/itm/SIEMENS-HB933R51-90cm-Wide-Oven-BOSCH-MIELE/184366052843   I am refunding the new owner and collecting the oven.   Should I ask the original seller for a refund?   They say the oven was in storage for two years in London before being transferred to Liverpool where they sold it from. They have admitted they did not test it before selling it and the last time they turned it on was two years ago. They say that I have had the oven transported twice and it could have broken in transit.     That's the problem.  If anyone has advice on this spider's web situation it would be greatly appreciated.   Thanks Simon ... View more

I sold a brand new sealed item (electronics). A few weeks after delivery the buyer requested a return stating that it was faulty. I asked them several times to say what was wrong and they ignored the messages. Seemed a bit fraudy... Eventually I had no choice, I had to pay for a returns label and authorise the return.   No further action occurred until today when ebay said the buyer was escalating it.   ie: no message to say that he buyer had sent back the item and no message to say it had been delivered.   In a few minutes, ebay made a decision and refunded the buyer over £300.   As ebay do not state the tracking on the case, I contacted tham and they gave me tracking that was apparantly legit. But the delivery details do not make sense. I was home at the time the delivery apparantly took place (12.45pm), I sent an email at that time on Friday, so I know I was sat at my pc,10ft from my front door.... there is no way it was delivered.  The RM posties do not usually leave parcels on my doorstep.   In addition,I did receive an item that day from RM that was also a signed for parcel, and was delivered at 12.12pm which has my name in the signed for section (no signature due to covid). The missing parcel has a different name on it.   Ebay said to contact Royal Mail - of course, this is not easy when our depot is only open 7-9am these days.... but I will take both printouts with the tracking and  delivery info so they can check who supposedly delivered the missing parcel.    Can anyone help with this process?   Royal Mail say online that the sender must chase it up, but ebay said I need to - and also I am the buyer of the label that ebay sold to me (but did not give me the tracking/label) so who is the person who bought it/ the sender??       ... View more

I am a business account and I am trying to post an item for sale. However, I am being asked for my Federal Employer ID number. The issue is that I am a UK business, using the UK version of eBay yet I am still being asked for this number and cannot proceed withot getting a number that I cannot get a hold of, any help would be appreciated ! ... View more