22-07-2020 10:54 PM
I bought an oven from eBay seller.
While it was being delivered I was offered a better oven privately so bought that too.
Thought it unfair to send oven back to the seller as I thought it was perfectly good.
I listed and sold the oven. Using the original seller's words and pictures.
It sold, the new owner found it does not work.
The oven listing is here: https://www.ebay.co.uk/itm/SIEMENS-HB933R51-90cm-Wide-Oven-BOSCH-MIELE/184366052843
I am refunding the new owner and collecting the oven.
Should I ask the original seller for a refund?
They say the oven was in storage for two years in London before being transferred to Liverpool where they sold it from.
They have admitted they did not test it before selling it and the last time they turned it on was two years ago.
They say that I have had the oven transported twice and it could have broken in transit.
That's the problem. If anyone has advice on this spider's web situation it would be greatly appreciated.
Thanks
Simon
Simon, i`m not sure what the other guys think, but i think your biggest issue is the fact you sold it on. Had you tested the cooker from the seller when you received it, you would have been able to open a return for not as described, but the problem you have here, is that items are meant to be returned in the condition they are received by the original buyer, you, but because you sold it on, you clearly can`t do that, so the seller can argue that it`s now passed through various hands and/or couriers, so could have got damaged that way. There is nothing stopping you opening a return for it if your still within the 30 days, but if the seller notices you`ve sold it since, you may have problems, so i think apart from anything else, morally i think it would be unfair 🙂
Personally, i would get it back and actually check it does`nt work and take it from there, because it may be your buyer doesn`t like it so is just claiming it doesn`t work.
You absolutely cannot ask the original owner for a refund of an item you bought and then chose to sell on. By offering it for sale, you took ownership of it, ie. accepted that it was as described. Anything could have happened to it since then, so that would be totally unfair to the original seller. You should have tested the oven before listing it for sale. You don't have a legal leg to stand on, so all you can do is treat this as a learning curve.
Btw, I hope you asked the original seller if you could use his photos and description for your listing before doing so...? If not, that's copyright and intellectual property theft. You cannot use another person's photos and words without their express written permission.
I have to agree with the other responder.
You took ownership for the cooker and then sold it.