I was unaware that buyers could not see a particular items, specific feedback.
In every listing, there is a section that shows Feedback & links to your Ebay store. When I view a listing, i can see feedback for "This Item" & "All items" However, customers can't see the "This Item" list.
I have checked other sellers listings and both lists of feedback are shown. I'm hoping it's just a setting I need to change but I can't find out how?
I've spoken to ebay CS. Got the usual 10 mins on hold & told it's getting upscaled to the back office techs, "We'll contact you when we have an answer". 😣