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Seller cancelled after postage sent to USA

I just sold item to USA £140.The customs duty is $61.45!!! The buyer has refused to pay it and ask to cancel item. I have already posted it cost £29.75 to US.Now Evri have said, there will be a return charge, and at this stage can not tell me how muc...

Removed listing - policy violation

I have had a listing declined because I have 'failed to comply with requirements'I have, but the automated system has decided. Trying to get to a person who can resolve seems impossible. The 'bot' can only deal withy certain questions and 'contact an...

Resolved! bladed items!

Bladed items policy has gone bananas!I'm trying to sell a saw set and it comes up as a bladed itemIt is so obviously not - what to do?

revising an item with a bid i.e add a photo

I am sure I have added a photo to a listing with a bid before, and reading guidelines eBay say I can add a photo and add to the description. But I can't, I get the following message, even tho I'm not changing/adding to the Item specifics. I can't mak...

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Resolved! Selling

Yesterday when I visited ebay, I found out totally by chance that I'd sold an item 3 days ago, and the shipping is overdue. I searched all my emails but there was no notification email from ebay. This has never happened before. Im a private seller. W...

DHL failed to collect

Hi,So I had to use simple delivery (!) for selling a largish item (box was 60cm x 46 x 46cm/7kg), and they completely failed to collect from my address. They then continued to not collect the following three working days. This was just before Christm...

Resolved! Alerts on previous bought item's

Hi all, currently the eBay app on past purchased items have an option to resell on past items purchased. What I think will be really useful is if there was a notice against past purchased items to show how in demand past purchase items are to aid the...

Can't relist or revise listing

What has gone wrong now? Ebay won't let me relist of revise an item. When I select those options, the page is blank and is asking me to upload photos and put in all details again.Another question. What has happened to generic feedback? It didn't last...

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Resolved! a.i. descriptions are rubbish

So 'A.I' (so-called artificial intelligence) has found its way into ebay listings - but it's rubbish! It tells you nothing about the condition of an item, or its function - it just puts together a load of waffle based on the item specifics. Nothing '...