24-07-2025 7:26 AM
Yesterday when I visited ebay, I found out totally by chance that I'd sold an item 3 days ago, and the shipping is overdue. I searched all my emails but there was no notification email from ebay. This has never happened before. Im a private seller. Whats going on with ebay? Is anyone experiencing this?
Solved! Go to Solution.
24-07-2025 9:17 AM
Check your notifications at Account tab > Account preferences > Communication Preferences > Edit on right of each topic
24-07-2025 9:17 AM
Check your notifications at Account tab > Account preferences > Communication Preferences > Edit on right of each topic
27-07-2025 1:48 AM
Hi, Thank you for your suggestion. I've had a look and surprise, surprise, the notifications for selling were all OFF!! How could this have happened? I always received notification emails when my item was sold in the past. So it never occurred to me to check the setting.
07-10-2025 9:59 AM
Same thing occurred to me! Feel awful for the buyer. Thank you to all who posted and replied, really is very helpful. So may changes to eBay; can see why sellers are pulling out of this platform