03-11-2024 1:16 PM
Hi,
Recently and for no apparent reason my search results in the 'research' tab of my shop have begun displaying in the wrong currency. I'm in the UK and everything has been in GBP up until now. Strangley the 'sold' results come up in GDP as they should but the 'active' results all appear in dollars (see pics below).
Is this just me or a more general thing? Can't find a way to select the currency for just that one single results screen and all currency settings and website areas are already for GBP and the UK.
Any help would be appreciated.
03-11-2024 1:27 PM
Try clearing cookies. If you recently viewed something on the .com site it sometimes latches onto you until cleared.
03-11-2024 1:51 PM
Thanks for the suggestion.
I set up to never save cookies on my browser a while ago, deleted anyway. No joy.
04-11-2024 3:02 PM
Same problem, we noticed it several days ago. Clearing cookies didn't do anything.
06-11-2024 11:43 AM
Hi, If it helps I've noticed the USD price given in the 'active' section is actually the GBP price just with a USD prefix, so you can more or less read it as a GBP price and for the time being ignore that the currency label is messed up.