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Seller News: May 2026

Your May Seller News is here

We’re Coming to Belfast!

The eBay Business Roadshow is coming to Belfast our last stop on the UK tour.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

User avatar by • Contributor
  • 61511 Views
  • 952 replies
  • 234 kudos

Neutral feedback

Buyer bought a book 18th April book was not available, buyer was refunded immediately. Then waits till the 27th May to say hadn't received it. Buyer has admitted she received refund. eBay refuses to remove feedback because there was no tracking on pa...

eBay overriding postage weight/prices in your listings.

Anyone had this happen to them yet? A relative told me they received an email from eBay yesterday to inform them the parcel weight of an item had been changed because of 'improved packaging data'. The item was quite an expensive book, so the relative...

Resolved! Muddled Up Postage Labels.

I inadvertently sent an item my husband sold to someone who I had sold something to - printing off various labels and sticking the wrong label on items. How do I send a label to each of them so they can both post the items to each other?

‘Simple Delivery’ went wrong

I sold an item on 17/05/26, duly dispatched it the following day, and everything seemed to be progressing as expected. After a while, I realised that I hadn’t received a notification of delivery, and could see that the Evri tracking had stalled at th...

All Ebay users beware - your account may be suspended permanently with no reason given.

So, ive been using ebay personally and professionally for 20 plus years, and it looks like its come to an end. Ebay has been an essential way to find those hard to find car or electronics parts, buying the next car or motorbike, and for selling odd b...

Seller Rating

Over a month ago My selling account was suspended for a month because my seller rating had dropped to below standard through no fault of my own. An item is stuck in the postal system over which I have no control, this time has now passed.I am only al...

Extra Postage charged to Seller

Hi there, has anyone had issues with additional postage being charged to the seller , item was listed as second class royal mail large letter at 1.55 , buyer paid but postsge label has been charged 3.95 second class parcel meaning I have had to pay 2...

User avatar by • Contributor
  • 158 Views
  • 4 replies
  • 0 kudos

Devastating experience with this AI enhanced support system

Hello, After weeks of back and forth Im really exhausted by Ebay's organization - my case was really simple and we lost extremely long time without any resolution. I'm member since 2008 and haven't used the support in years, however I can't even find...

User avatar by • Contributor
  • 511 Views
  • 9 replies
  • 1 kudos

Scammed

I sold a mobility scooter on here didn’t get the 6 digit code from the customer next day they filed for a Refund now I lost money and now eBay’s saying I owe another £43 on top is there a way I can get my money back because I have now lost money and ...

Courier reported parcel heavier: Simple Delivery Label

Yesterday I received an email from eBay stating 'the courier had reported me for a parcel that was heavier than the label used' (Simple Delivery). I checked the weight prior to listing and thought the packaging wouldn't take it over weight. I was wro...

User avatar by • Specialist
  • 1154 Views
  • 9 replies
  • 2 kudos

Case logged incorrectly by ebay

item sent using ebays simple delivery. royal mail shared proof of delivery. there was one item in the box. buyer states box arrived damaged/open with the item missing. case logged incorrectly by ebay as 'missing parts or pieces'. There was only 1 ite...

Fiddling while Rome burns

I've just had yet another pop-up box telling me that "Unsold" will now be called "Inactive". I wonder if that fiddlesome micro-change was decided by the same person who thought "Sold" wasn't clear enough so they changed it to "Orders". Is somebody ac...

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