Seller News: May 2026
Your May Seller News is here
Forum Posts
%20 VAT Auto applied all my listings
Recently, I received an email from the eBay team stating that I am not operating from the UK. However, I am a UK business seller, all my inventory is located in the UK, and I ship from the UK using eBay shipping labels.Now eBay has automatically adde...
buyer threat to leave negative feedback if i didnt refund them....
a buyer with no feedback score, member since 2021 states item didnt arrive, so sent 2nd item then states they didnt arrive.i doubled checked address before postage, and then receieved msg if i didnt refund them he would leave negative feedback....has...
simple delivery and lost item
when using simple delivery and the item gets lost can you claim anything from the post office
Amateur Radio & CB Equipment
SummaryGenerated with eBay.aiYou cannot list amateur radio or CB equipment on eBay because most electronic equipment used to transmit or receive signals is not allowed. This restriction is in place to comply with government regulations and to help pr...
Devastating experience with this AI enhanced support system
Hello, After weeks of back and forth Im really exhausted by Ebay's organization - my case was really simple and we lost extremely long time without any resolution. I'm member since 2008 and haven't used the support in years, however I can't even find...
Your prices are xx% higher than similar items
Am I the only one getting annoyed with the repeated message that "your prices are xx% higher than similar items"? Unlike the other prompts, to send out offers or shorten my delivery time or whatever, clicking on the x to close the message doesn't get...
Two orders from same customer problem - solved!
Previously when I would have a buyer order two similar separate items I would package both items in same parcel print out one label, and then use `MARK AS DISPATCHED` to show the other item as dispatched.....this worked fine. Now however eBay have re...
Chinese seller claiming to be a UK seller
The listing for this item has several images, most of which feature the UK flag and/or the words "UK Seller". It says the item is located in this country and the delivery date is by 2nd June. However, the contact details show a Chinese company name, ...
Can't sell my item(Uniqlo Jeans)
As above, only have 11 views this was at start of sale, same item is selling for more with resellers/Vintage, etc, I think my images are ok, the price may be a little high, but within the range and they are unworn, etc.
Prevent eBay Updating Weight/Dimensions
Is there a way to stop eBay occasionally deciding it wants to update the weight / dimensions on listings? Just had another one of these emails where they just take the decision to update postage on a listing. It's insane - tries to insist that the it...
Resolved! Buyer not receiving their item, eBay saying relax. How does this work?
For a relative, not for myself but I'm interested in how this is as I've never had to deal with it as a seller so I'm asking on their behalf but also to educate myself. They sold a vehicle part, £30. The buyer has opened an item not received claim ag...
Providing Photo ID
eBay is asking for photo ID to continue selling, but I am very uncomfortable uploading my ID onto their system, where they'll store it for who knows how long. Does anyone know if they will accept a link to the photo on Dropbox or Google Drive instead...
AI desciptions attached to jigsaws and other items
I ocassionaly sell/buy jigsaw puzzles as does my wife on her own site,and what frustrates us is seeing a flowery desciption of a jigsaw with no indication of its condition wether pieces are missing or box condition ,my wife has done hundreds of jigsa...
Buyer returned wrong item and Ebay closed case in the scammers favour
I'm a registered seller for approximately 20 years now (this is the first ever time in history I am deciding to use this community forum and I did not want to reveal who I am) that has been selling paintings and rare expensive prints, all with 100% a...
Help with buyer
Hi everyone, I need some help with a buyer. They bought an item of mine then asked me to expedite shipping etc - no problem with that I did. now they have requested a refund because they have misread something and said they just didn’t like it. I can...
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