Seller Update: January 2025
We’re kicking off 2025 with some important enhancements and updates.
Weekly Chat with the eBay Community Team
Open every Wednesday from 2pm-3pm
Buyer Protection, Pokémon Day, VAT invoices & other launches landing this February
As we wave goodbye to January, I wanted to update you on exciting changes coming in February.
Community Mentor Programme
Experienced eBay sellers and buyers, helping other users with all things eBay.
Forum Posts
Update regarding “Urgent - VAT action” email
On 17-19 February, some sellers received an email asking them to update their UK Value Added Tax (VAT) registration on eBay or potentially be restricted from selling. This email was sent in error. Rest assured, this does not affect your ability to se...
I sold some darts on ebay,the buyer will only send back the one that is damaged and is sending me th
I sold some darts to a buyer he said one is dameged,I offerd a full refund with postage if returnd.He will only send damaged one back and he has threatened me by saying he will get me kicked of ebay.This has put me off selling on ebay as I can not ge...
Labels!
I sold some books weighing 3.5kg and went to purchase the label - but noticed the weight on the label is only up to 1kg. (maybe wrong on the listing, is that how it knows?). And it cannot be edited!Anyway, i go to the order page and I have only the n...
Payment Information
I have a buyer who says I have charged them for an item they did not order and have not received. My belief is that eBay charge the buyer as I do not have any details of the buyers bank details or access to the same. Can this please be confirmed? Tha...
Resolved! Got the dreaded letter from HMRC
Have received a letter from HMRC about online selling and money earned and they’ve asked me to contact them to disclose my earnings . The thing is my whole family use my EBay account , daughter sells her unwanted clothes , my son his toys , I sell my...
Resolved! Option to send invoices disappeared
Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about. I h...
Raise a formal complaint against eBay for BPF and report to UK Trading Standards
eBay are probably quite deliberately not fixing the current combined invoice issue because they want to foist their new shipping system on us. The BPF is also at the root of this. I neither want nor need the BPF because my buyers already have plenty ...
Resolved! Buyer Fraud – Sellers Beware – Ebay Won’t Help
I have been the victim of a buyer fraud and Ebay say it is not covered by Seller protection In February 2024 I sold a £4000 Computer part I decided not to use to a buyer who had joined ebay one month before – zero feedback. I discounted the part from...
Resolved! GSP Glitch Worth Mentioning
Thought i'd mention that if you ever edit any postage policies, the ebay GSP option likes to switch itself off for no reason. It sometimes takes a few times to switch it back on. Just for those who use it that wonder why sometimes you suddenly have n...
ad rates
quotes free listing then Ad Rates are stupid asking for 15% n item for sale at £6 os plain stupid. MAX AD RATE SHOULD BE 10%. so advertising free listing are misleading as nothing is put up high for buyers to see unless add rate promotion. DISGUSTED ...
EBAY HAVE FINALLY GOT RID OF LOW PRICE SELLERS
YES AFTER 10 YEARS OF SELLING, EBAY HAVE FINALLY PUSHED LOW PRICED SELLERS OFF THE CLIFF, I SELL RECORDS AT 50p EACH AND WITH EBAY'S BUYER PROTECTION IT BUMPS THE PRICE UP TO £1.24 WHICH IS MORE THAN MOST OF THEM ARE WORTH, WHO'S GOING TO BUY A £1.50...
Simply Postage : I find this rather confusing!
Since the introduction of Simple Postage my new listings viewed in the Seller Active listings screen show postage as free. The Simple postage overrides this so when you see the listing as a buyer would see it the postage is showing as extra (Buyer Pa...
Be Aware! Offer prices INCLUDE the Buyer Protection Fee
I made a sale on my personal account this morning for a set of headphones that I had listed at £59.95 with it set to auto accept offers over £50.00. A buyer made an offer 10% below asking price, so £54.00 and as I have it set to auto-accept above £50...
DROP IN SALES SINCE NEW BUYER PROTECTION 4TH FEB 2025
Has anyone else noticed lack of sales since the buyer protection update 4th february 2025. I used to sell quite a lot and virtually sold nothing since 4th Feb. Can anyone else relate to this and what can we do?
Confused over needing NI number and allowances
My non-related business *completely* died in May last year but I still had a huge tax bill from the previous tax year to pay off, so resorted to selling off a lot of my prized possessions on eBay to soften the blow. Today, I just got a notification a...
Resolved! HOw to know if someone has replied to you here on the forums
I can see posts and repuesposts show what I’ve started as a thread, replies shows what I’ve posted in generalthe only g is so and so poster replied to topic but I can’t see anywhere where it shows when people have replied to you personally only askin...
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