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SIMPLE DELIVERY - EXEMPTIONS

It has been my understanding that certain goods (eg collectable postage stamps, postcards etc) and low value items (ie nunder£5) are not subject to the imposition of Simple Delevery and that sellers can still select their custom process of delivery.

Is this still the case, or is SD now compulsory for all and for everything?

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Re: SIMPLE DELIVERY - EXEMPTIONS

how about music midi keyboards I was forced to use SD with them but the PO refused to take my evri parcel. It weighted less than 5kg but was long but still less than 1 metre long & they take up to 120cm which is more than a metre. I cannot get the courier to pick it up due to SD being so rigid.

Message 21 of 25
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Re: SIMPLE DELIVERY - EXEMPTIONS

because it's crazy & designed by geeky AI

Message 22 of 25
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Re: SIMPLE DELIVERY - EXEMPTIONS

they need to withdraw this SD completely -.some standard sized items it's fine but when the post office is refusing to take parcels it's crazy. I said its SD & they're supposed to take them but the fool said that the courier evri will destroy the parcel if he accepted it in which is nonsense as evri have this agreement with ebay

Message 23 of 25
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Re: SIMPLE DELIVERY - EXEMPTIONS

OMG thats just about all categories that I've ever sold in

so why was I forced to use SD for a music keyboard that I cannot send because the PO wont accept the parcel? 

Message 24 of 25
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Re: SIMPLE DELIVERY - EXEMPTIONS

That list is from July 2025 and is no longer on the page linked to.

 

With regards to your parcel query.

 

if your parcel was being dropped off at an Evri parcel shop then the logic below should apply. If the shop didn’t take it, it very much would be a shop problem. Of course you wouldn’t have the problem if you didn’t have to use Simple Delivery, but this specific issue might be a shop refusing a parcel they shouldn’t be

 

  • Weighs up to 15kg
  • No side exceeds 120cm in length, the volume is no more than 245cm. (To calculate the volume, add together the two shortest sides and multiply it by two, and then add the length).
  • So basically if your parcel was 1m in length the other two sides can’t add up to more than 72.5cm
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