Seller Central

Item mistakenly marked as prohibited - ebay wont return or send it

I sold an item through GSP. It was delivered to the shipping hub but was marked as undeliverable as they think it is prohibited. It is an airbag but the explosive part has been removed so it is merely a leather carcass. As described in the ebay adver...

Classified Ad car sale. What happens now with the ad?

Someone has offered me an amount on my Classified Ad listing which meets my best offer minimum price. If everything is genuine then I'd accept the fee offered. I just have an awful feeling that this is not genuine at all & that somewhere along the li...

I contacted a buyer to say there was a problem with the item I sold, does ebay let them know?

Just that really. I have been waiting on a reply from the buyer to see if they want me to go ahead with the sale or they can cancel and have a refund. I have not printed the label out yet. Does ebay contact them to say they have a message?

Your prices are xx% higher than similar items

Am I the only one getting annoyed with the repeated message that "your prices are xx% higher than similar items"? Unlike the other prompts, to send out offers or shorten my delivery time or whatever, clicking on the x to close the message doesn't get...

Resolved! Simple delivery is awful

I list a few things on ebay occasionally, but this new simple delivery is just rubbish for sellers. It assumes that ebay actually know the size and weight of items And that everyone can easily get to Evri or other courier services easily. Why did the...

International 'Simple Delivery' - Item broken when arrived

As the title says, the buyer is saying that the item was broken and not packaged properly - not as I sent it - happy for a partial refund, which is fine, but I want to complain about the postage. Done via eBay simple delivery - any way to do that?

I couldn't answer your call re postage problem please call again

I couldn't answer call re postage problem. Please call again

simple delivery and lost item

when using simple delivery and the item gets lost can you claim anything from the post office

Permanent Suspension for no reason

I don’t even know what to say tbh, this is more just to get it off my chest and see if others have has this ridiculous problem. I’ve been a member since 2015 - 2016 so 10 years faithful to eBay. I’m not a super active member but I’ve managed to get m...

International car listing

Hello. I am in northern Ireland (uk) and have listed a classic car for auction. I have been told by someone interested that they cannot bid because they are in Ireland (republic of). Can I change or edit the listing to allow international bidding?? I...

buyer threat to leave negative feedback if i didnt refund them....

a buyer with no feedback score, member since 2021 states item didnt arrive, so sent 2nd item then states they didnt arrive.i doubled checked address before postage, and then receieved msg if i didnt refund them he would leave negative feedback....has...

Devastating experience with this AI enhanced support system

Hello, After weeks of back and forth Im really exhausted by Ebay's organization - my case was really simple and we lost extremely long time without any resolution. I'm member since 2008 and haven't used the support in years, however I can't even find...

%20 VAT Auto applied all my listings

Recently, I received an email from the eBay team stating that I am not operating from the UK. However, I am a UK business seller, all my inventory is located in the UK, and I ship from the UK using eBay shipping labels.Now eBay has automatically adde...

Amateur Radio & CB Equipment

SummaryGenerated with eBay.aiYou cannot list amateur radio or CB equipment on eBay because most electronic equipment used to transmit or receive signals is not allowed. This restriction is in place to comply with government regulations and to help pr...

Two orders from same customer problem - solved!

Previously when I would have a buyer order two similar separate items I would package both items in same parcel print out one label, and then use `MARK AS DISPATCHED` to show the other item as dispatched.....this worked fine. Now however eBay have re...

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Forum Posts

Item mistakenly marked as prohibited - ebay wont return or send it

Classified Ad car sale. What happens now with the ad?

I contacted a buyer to say there was a problem with the item I sold, does ebay let them know?

Your prices are xx% higher than similar items

Resolved! Simple delivery is awful

International 'Simple Delivery' - Item broken when arrived

I couldn't answer your call re postage problem please call again

simple delivery and lost item

Permanent Suspension for no reason

International car listing

buyer threat to leave negative feedback if i didnt refund them....

Devastating experience with this AI enhanced support system

%20 VAT Auto applied all my listings

Amateur Radio & CB Equipment

Two orders from same customer problem - solved!

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