Option to send invoices disappeared

[s2000king_123]

Option on sold listings to ‘send payment details’ has disappeared and I’m unable to send people invoices for combined orders like I normally do. I did a live chat with customer service, but I don’t really think they knew what I was talking about.

I have buyers waiting to pay, but are reluctant to pay for the entire postage cost in one go and have me refund due to the amount of money they would have in limbo. 

anybody else having the same problem? Anyone at eBay able to confirm it’s being looked into so I can tell my buyers? 

[yoganutvmw]

no idea depend what your selling and want out of the site you want to list

[yoganutvmw]

Wish i knew but dont. glad you noticed it to

[newchappers]

God knows ! I think I’ve done that this week . The label generated is the
wrong size . I’ll let you know what happens

I am no longer using the email address brianchapman1@sky,com. Please use
sarah.chapman270959@gmail.com

[howtair]

Has anyone noticed that the option to send combined invoices has come back? In the overview page of the sellers hub, there is an option in the orders panel "Orders eligible for combined purchase"; if you click on it, it will give a list of eligible orders. I managed to send a combined invoice today, though previously any such attempt prompted the response that the facility was unavailable.

[lucy_farmer]

Wow!

I'm impressed    👏

Hope it stays.....

[booksbygones]

Are you a business seller or private. It seems private has been the ones with the problems

[craftychickfrances]

invoices and combined postage is now working again 

[craftychickfrances]

It works !!!! Hahaha thank God

Sent from Outlook for Android<>

[howtair]

I am private, but mulling whether to go to business, but if sending combined invoices has come back for good, I'll probably stay private.

[lucy_farmer]

He's Private ... ( I been nosy 😆)

[oldgeezer3345]

Yes, I noticed this yesterday. This is good news!!!

[oldgeezer3345]

I am private seller.

[craftychickfrances]

Get rid of simple delivery and bpf and we will be nearly back to normal 😄

Sent from Outlook for Android<>

[gorragerritgone]

The whole thing is a sham. Implemented forcibly on sellers 2 weeks before they said it would become mandatory. I've sold a load of figurines this evening and half of them were changed half way thru the week and half stayed the same. I am at a loss as to what to do. 2 buyers want combined postage but i can't send payment details and then was given advice to cancel the orders and relist with all the items as one lot!!!  HAY HAVE EBAY IMPLEMENTED THIS WHEN IT IS WORKING PROPERLY. Only a backward company would do such a thing. My stress levels are through the roof. What the hell do I do?

[sunflowers4me59]

If it's any use, post 1007 of this thread says combined invoices is working again.

[a45heaven]

If it's any use, post 1007 of this thread says combined invoices is working again.

Thanks i must have missed the ebay announcement to herald that 😉

[birdyjude]

I'm not sure if Ebay announced it. I think a seller just happened to
discover it! Good luck!

[djw002]

thank you for this info