NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[blacksea213]

The buyer protection fee was part of your sellers fees. Now EBay do both.
As far as I am aware EBay hasn’t reduced the sellers fees to compensate for
the fact they now charge the buyer.

[rugbyguy1960]

You may not be a employee but you do tend to be a advocate.

As for a earlier post of yours there are a few things that need highlighting.

Firstly you mentioned ebay trying to prevent fraud, well they aren't doing a great job of that due to the amount of overseas sellers listing items as UK Sellers.

Secondly to get Authenticity protection something needs to be authenticicated which has a cost attached.

Thirdly as for the 24hr contact that's fine if you eventually get past the bots to actually talk to a human.

And lastly ebay should provide certain levels of protection as they created the platform for people to sell and buy on.

Not everything should be free BUT every charge and fee should be completely transparent.

There are to many reasons why I am not selling here at present.

[1956glyn]

Paragraphs would make your post easier to read and understand 🙂

So far as Evri is concerned I think it depends on where you live eg high rise flats are generally not good for Evri deliveries.   Also it depends on your local delivery drivers.

We live in a house and to be honest ours are terrible so we do try to avoid them.   We have a drive.....still they appear just to toss items as close to the front door as they can...even when its obvious that we are in.

As i say it depends on how good they are in your own area.

[blacksea213]

I may be wrong here but Royal Mail parcels are delivered by Royal Mail/
Post Office employees. They are paid a salary. Evri is often delivered by
self employed who get paid so much per parcel. Work it out!

[1956glyn]

and that is the problem half the time.....Evri drivers do not like to make more than one visit.    To be honest if one worked out their rate of pay after expenses they are indeed paid peanuts.   I do have some empathy for them.

[rugbyguy1960]

But there weren't half as many issues when there were sellers fees which were transparent because sellers like myself incorporated those fees into the listing price so a seller would get the amount they wanted for a item and a buyer only paid the selling price and postage cost.

So many things here are no longer transparent and the best example of that was users of the site being told that the changes being made "would benefit everyone".

[blacksea213]

I don’t know how much they get paid per parcel. If it is 50p per parcel and
their overheads are £100 per day, 200 parcels to break even. How many hours
are there in a day? So how many parcels can they deliver in a day. The
numbers aren’t great. You are a Postie doing 8 hour shifts, a busy day get
a move on, a quiet day take things a bit more easily getting back to the
depot. But Christmas brings lots of overtime! Told to me by a mate who gave
up car mechanicing in a main dealership to be a postie!

[blacksea213]

Totally agree

[rugbyguy1960]

Even if they called it "Site Users Fee" it would be more easier to stomach.

They would only need a brief outline saying it was a fee for users of the site.

That would at least make it more transparent.

[jonatjonatjonat]

A few things I could reply to there.

But I'll pick a couple

Firstly you mentioned ebay trying to prevent fraud, well they aren't doing a great job of that due to the amount of overseas sellers listing items as UK Sellers. - agree, they aren't doing a great job - don't forget the businesses as private sellers as well!

Secondly to get Authenticity protection something needs to be authenticicated which has a cost attached - which is paid for out of the Buyer Protection Fee - one of which points is 'fraud detection'

I do agree Buyer Protection Fee is a poor name and Site Service Fee would be far better - always have said this - but the issue is that people see the word Protection and wildly assume what it actually means - despite the fact ebay have a whole page that says what it means! They still come on here and proclaim things like 'we already are protected' or 'does this mean the payments weren't secure before'

[podlingsmum2007]

The difference on here compared to the 'V' site is that a buyer cannot choose the courier if both are offered. EBay choose Evri on most of those occasions, the buyer only seeing standard or express. They might be able to work it out by the cost. I have chosen to exclude Evri. I would offer both services if EBay change the way it is shown to buyers. Before simple delivery I offered both on some of my listings as it gave the buyers choice.

[rugbyguy1960]

The big thing here is that this site has not enhanced it's credibility at all.

They have tried fixing things which in a lot of cases weren't broken.

No one expects this platform or any business to not want and need to make money.

But it is how they go about it that really matters.

My examples are, getting rid of sellers fees and introducing the badly named BPF to make money.

Putting ridiculous time limits on holding money initially which they gained money from.

Promoting listings which in many cases does not benefit private sellers but costs them money.

A lot is dependant on what category someone's items come under.

Forcing changes onto users is a disgrace, especially something like the broken SD which is still a monstrosity.

Badly implemented things and with minimum information given is poor.

All users like me want is total transparency,  poor marketing information doesn't help.

It will take a long long time for this site to become credible again.

[rugbyguy1960]

I have brought 2 or 3 things from supposedly UK sellers and then dealt with overseas sellers.

That in itself is fraudulent but BPF didn't help me so that's just one point.

SD which like I've said is still broken, being forced is a big NO, especially as for years I had no problems with dealing with RM directly.

That choice was taken away from me and SD should be something that is optional.

Transparency is needed so much here and enforced changes for sellers is just one step to far for me.

[gmij1961]

Protection has clear meaning , and Ebay ( and yourself) have failed to explain precisely what customers are being protected against with  BPF, above and beyond what they already are and have always been protected against .

I just a way of replacing seller fees but if Ebay called it buyers fees it would take some of the shine of "Free to sell" marketing twaddle  !

It really is that simple !

[rugbyguy1960]

I spent a lot of years in Marketing and Sales.

A lot of the people I met in Marketing were people who failed in Sales.

I needed a challenge so moved from Marketing to Sales and i did well.

That's why even as a private seller I want buyers to see honesty and transparency.

The lack of both those really important things here and the awful SD has been the cause of me no longer selling here and is why I've really lost faith with this platform.

[jonatjonatjonat]

Btw agree with most of that.

[jonatjonatjonat]

That however is still misunderstood nonsense sorry.

[kath3735_wxmjn]

Maybe some of us have had bad experiences with EVRI and prefer not to give them our money, whether has a seller of a buyer?!  Our local courier does not believe in going off the main roads to deliver and therefore quite a few of us never get anything delivered.  Complain to them (if you are lucky enough to get through) and all you get is that it is up to the driver as they use their own cars.  I can guarantee that if i bought anything off you we would be going through the non delivery process, only people to benefit is EVRI - all those parcels that get lost and never returned to the seller.  If i buy something i want to be pretty sure that it will get here and i will say that in all my years of selling and buying, the only ones not delivered have been through EVRI.

[gjalp]

When I first read about the buyer protection fee, I had images of ‘heavies’ going round to extort money in exchange for ‘protection’ 😁🤣

[gmij1961]

Yet again you are dismissing a comment without making any sensible argument yourself.  I really does not reflect well on yourself 

Please explain why you think my comment is "misunderstood nonsense" , when  most of what say is just parroting Ebay's own blurb which most  people on this thread consider to be nonsense in the 1st place .

You clearly have no understanding about  secure payment systems if you believe that Ebay have had to incur any extra cost in regards to implementing  BPF  as the current  E2E SECURE payment system has been place for  a good few years  now. 

It is  clear to most people that  BPF is just method to ensure Ebay still  receive transaction fees whilst still proclaiming it is Free to sell on Ebay , it has virtually nothing to do with offering any genuine level of protection for buyers.   In terms of market tool it can very easily have a negative effect as telling buyers they need protection level  undermines the integrity of the platform in the 1st place and suggests it unsafe to trade .  

Personally for any item I buy from Ebay or other sites I use Paypal where possible  as its   another level of security  and it also offers a genuine free level of buyer protection .